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Job Description:

Workday HCM Sr Solution Architect

Job Summary:

The Workday HCM Sr Solution Architect role is responsible for configuration activities for new functionality and enhancements within the Workday Human Capital Management (HCM) product suite. The Workday HCM Sr Solution Architect role will report into the HR Systems organization, which is a part of Corporate & Enterprise Solutions.

Key Accountabilities

Workday Configuration

• Liaise with the business and HR to understand their needs. Obtain and document Workday HCM technical requirements for all setup values, Business Processes, and integrations.
• Lead/Participate in interactive discussions regarding requirements and possible methods of configuration within the various Workday HCM Modules
• Plan, design, and configure Workday HCM for all enhancements or break fixes
• Develop calculated fields, conditional routing and business processes that support the requirements outlined. Mitigate any opportunities of inaccurate data, business process routing, or impacts to other business areas
• Support configuration updates for Workday HCM when impacted by releases and upgrades
• Liaise with Workday support re: requests for new functionality & bug/defect fix support
• Understand and document impact of configuration changes to business processes and communicate to HR stakeholders
• Support UAT activities by providing input to test cases recommended for configuration changes
• Conduct Root Cause Analysis to determine appropriate action plan for break/fix including impacted employees/users/data clean-up
• Utilize business knowledge to identify areas of systems improvement opportunity and submit proposals for analysis that lead to recommendations of systems improvements
• Provide well thought out and actionable recommendations
• Serve as an escalation point (Tier 3) as part of the HR Service Delivery Model in support of our HR partners and general employee population
• Maintain change log and design documentation to reflect any changes made to business processes / design post implementation

Functional/Module Expertise:

• HCM
• Compensation
• Payroll
• Time/Absence