Scope of Services

1. County business need/background
Hennepin County is seeking an experienced and skilled Microsoft Dynamics 365 Architect/Admin to assist in guiding implementations of Dynamics solutions and to assist business users across the organization in development of skills and solutions as they begin to adopt Microsoft Power Platform tools and Dynamics.

2. Work to be performed
Objectives would include creating solutions to replace legacy solutions, streamline inefficient processes, automate manually intensive processes and build the skills of business users to allow them to continue to build, improve and maintain their solutions. In alignment with Hennepin County governance standards, they will work closely with business teams to understand their requirements, provide design recommendations and work with business teams to implement either via development support or paired programming. In addition, they will help to operationalize solution support in the business area.

Assist in guiding implementations of Dynamics solutions
Assist business users across the organization in development of skills and solutions as they begin to adopt Microsoft Power Platform tools and Dynamics

Estimated start date: 06/12/2023
Estimated end date: 12/31/2023

Onsite or remote: Remote

Fulltime or parttime: Full-time

The ideal candidate for this project will have the following experience and skills:

Experience with Microsoft Dynamics 365, including customer service, sales, marketing, Customer Insights and Customer Voice
Experience with the Microsoft Power Platform, including Power Apps, Power Automate, Power Pages and Power BI
Strong understanding of case management systems and the ability to design and implement solutions that meet business requirements
Experience with SharePoint and experience migrating data from SharePoint to the Power Platform
Strong experience in data integration and the ability to connect various systems and data sources
Good understanding of testing web applications for mobile use and accessibility
Strong understanding of user experience design and the ability to create intuitive and user-friendly interfaces
Experience with agile development methodologies and the ability to work in a fast-paced, collaborative environment
Strong problem-solving skills and the ability to think creatively to come up with solutions to complex issues
Strong communication skills and the ability to work closely with the business team to understand their needs and provide solutions that meet their requirements
Strong ability to be autonomous, pro-active and self-motivated
The candidate should have a minimum of 3-5 years of experience in software development and experience with the Microsoft Power Platform and Dynamics 365 is required.
A bachelor's degree in computer science or a related field is also preferred