Business Systems Consultant Dynamics NA F job in Trenton, NJ

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Dynamics 3NA Functional / Business Analyst with prior experience designing new implementations.

Microsoft Dynamics 3NA Functional / Business Analyst

This position will extend beyond the dates listed in the requisition for at least another 12 month period.

Please note:
***** 3 days a week ON-SITE 8-4:30 physically IN-Office in Trenton, NJ. (2 days remote work) *****
***** Government position; remote work days is limited to 2 and is non-negotiable. *****

As a Dynamics 3NA CRM Business Analyst, your primary responsibility is to bridge the gap between business requirements and technical implementation within the Dynamics 3NA Customer Relationship Management (CRM) system. You will work closely with stakeholders, such as business users, project managers, and developers, to gather and analyze business needs, define system requirements, and design efficient solutions using Dynamics 3NA CRM.

Your key duties and responsibilities may include:

Requirement Gathering: Collaborate with business users to elicit, document, and prioritize their CRM system requirements. Conduct interviews, workshops, and analysis to understand business processes, goals, and challenges.
System Analysis and Design: Analyze the gathered requirements and translate them into functional specifications. Identify gaps, propose solutions, and design business processes and workflows within Dynamics 3NA CRM.
Testing and Quality Assurance: Develop and execute test plans to validate the functionality and performance of the Dynamics 3NA CRM system. Identify and resolve any issues or defects through testing and collaborate with development teams to ensure a high-quality implementation.
User Training and Support: Provide training and support to end-users on how to effectively use the Dynamics 3NA CRM system. Assist with user adoption, answer queries, and troubleshoot issues to ensure smooth system operation.
Documentation and Reporting: Prepare comprehensive documentation, including functional specifications, user guides, and training materials. Generate reports and analyze system data to provide insights and recommendations for process improvement.
Collaboration and Communication: Act as a liaison between business stakeholders, project managers, and technical teams. Facilitate effective communication, manage expectations, and ensure alignment between business goals and technical solutions.
To excel in this role, you should have a strong understanding of CRM concepts, business processes, and best practices. Proficiency in Dynamics 3NA CRM, along with analytical, problem-solving, and communication skills, is crucial. Additionally, a background in business analysis, CRM implementation, or related roles is highly beneficial.

Please note that specific job requirements may vary depending on the organization and project scope.

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Prior experience as the sole BA working with Microsoft Dynamics 3NA (CRM) on an Implementation	Required	5	Years
Prior experience meeting with Project Stakeholders, SMEs and Business Users	Required	5	Years
Prior experience translating business requirements into functional and technical design documentation	Required	5	Years
Prior experience in gather and document as-is and to-be processes and requirements	Required	5	Years
Prior experience performing gap analysis	Required	5	Years
Prior functional experience packaging Dynamics 3NA solutions and deploying them to higher instances (QA, UAT, Prod)	Required	3	Years
Experience in working with MS Office, Microsoft Visio, Word and Excel	Required	5	Years
Hands on experience with tracking systems (i.e. Azure Dev Ops or equivalent tools) to document Epic Stories, tasks and other documentation	Required	2	Years
Experience with coordinating and conducting QA Testing and UAT with business users and technical team	Required	5	Years
Prior functional and hands on experience with Configuring Dynamics 3NA Apps, Tables, Attributes, List Views, Form Views, Security	Highly desired	3	Years
Experience working with SharePoint 2016 or Online as user. (Sites, Document Libraries, Lists, Permissions)	Highly desired	1	Years
Dynamics 3NA Portal Design	Highly desired	1	Years
Prior experience providing training and documenting training manuals (to end users)	Highly desired	1	Years

Questions

No.	Question	Answer
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	Please list candidate's email address HERE that will be used when submitting E-RTR.
Question3	Where is the candidate geographically located?
Question4	What documentation tools has the candidate worked with (DevOps, Jira, etc)?
Question5	Please list projects where the contractor was the sole BA and hands on technical resource involved directly with a Dynamics 3NA installation/configuration.
Question6	Please note the max vendor rate for this position is NA.NA/hr. Does the vendor accept?

RICEFW Technologies Inc

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