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Job Description

Servicenow developer

Experience : 4 to 12 years

Location : PAN India

Notice Period : Immediate to 90 days

Key Responsibilities:

• ServiceNow Development: Design, develop, and implement ServiceNow applications, modules, and integrations.

• Customization: Customize ServiceNow applications, forms, and workflows to align with business requirements.

• Technical Documentation: Create and maintain technical documentation for ServiceNow solutions, including design specifications, configuration changes, and test plans.

• Incident Management: Assist in the configuration and customization of incident, problem, and change management processes within ServiceNow.

• Integration: Integrate ServiceNow with other systems and applications as needed.

• User Support: Provide support and troubleshooting for ServiceNow users and resolve technical issues.

• Upgrades: Stay up-to-date with ServiceNow releases and perform system upgrades and migrations.

• Security: Implement and maintain security best practices in ServiceNow to protect sensitive data.

• Training: Conduct training sessions for end-users and colleagues on ServiceNow best practices and functionality.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience as a ServiceNow Developer.
• Proficiency in ServiceNow development, including scripting, workflows, and application customization.
• Strong knowledge of IT service management (ITSM) processes.
• Experience with ServiceNow integrations and APIs.
• ServiceNow certification(s) is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork skills.

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