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Service Contracts Administrator Location: US-TN-Nashville-Davidson Jobcode: 2492879 Email this job to a friend
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Job TitleService Contracts Administrator Job Description
Service Contracts Administrator:
Provide excellent customer service to ensure service contracts are compliant to policies and entitled correctly in our database, per customer contractual requirements. This allows our customers equipment to receive proper maintenance resulting in the ability to save lives of patients.
Your role (Hybrid role, working 3 days from the office and 2 days from home):
Coordinate and administer all phases of service contract management.
Ensuring revenue recognition is in line with finance requirement
Utilize critical thinking to analyze complex contract requirements, special provisions, pricing, internal approvals, and terms and conditions to ensure compliance with appropriate laws, regulations and corporate policies
Creatively consult with sales and/or service proposals on alternative options to provide guidance of requirements
Communicate contract policies and practices to the internal business partners
Manage increasingly competing priorities and deadlines, providing outstanding support to our internal partners and external customers
Hybrid role.
You're the right fit if:
Bachelor's degree in business or related field preferred, or equivalent experience
3+ years of experience in sales support within a customer service and or contract processing environment
Passion for customer experience, operational excellence, and continuous development
Excellent and concise oral and written communication skills, including active listening
Strong interpersonal skills, with a positive attitude
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position.
About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose.If youre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN.
#GBS #LI-PH1 #LI-HYBRID
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
Philips
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