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We are currently seeking an experienced Service Center Manager to oversee the daily operations at our client's equipment parts and service center in La Vergne, TN (link removed) The Service Center Manager will be responsible for organizing and ensuring the smooth functioning of all aspects of the service center and maintain a high level of customer service. Our client offers a dynamic and challenging work environment with excellent opportunities!

Salary plus commission!

Responsibilities

• Staffs, trains, develops service center and service personnel.
• Evaluates performance. Recommends appropriate recognition and reward
• Plans and organizes schedules and activities of servicepersons in the field.
• Follows up to ensure customer needs are met
• Schedules and assigns repair work in shop,
• Supervises work in progress.
• Provides and maintains facilities and equipment for receiving, storing and issuing parts.
• Establishes proper inventory levels for territory.
• Maintains level by accurate record keeping of requisitions, receipts, and issuance of parts.
• Receives direct orders for parts. Sells over the counter. Ships and delivers parts.
• Serves a consultant to customers on service work.
• Requests services of service technicians as needed.
• Prepares and submits period reports on parts, time, travel, malfunctions, etc. for billing or payroll purposes and for updating inventory and service history files.
• Evaluates service center performance. Initiates improvement toward overall company profit objective.
• Cooperates with company salesperson in territory to build company image and boost sales.
• Accountable for administering area of authority with intensity, consistency, good judgment, and common sense.
• Delegates this authority to subordinates by teaching them the rules of good management practices.

Salary plus bonuses

Requirements

• Minimum of 5 years of experience in the machinery/ equipment service management role
• Excellent leadership and management skills
• Strong analytical and problem-solving abilities
• Proficiency in Microsoft Office Suite and inventory management software
• Ability to work under pressure and manage competing priorities
• Excellent communication and interpersonal skills.
• Experience working as a service manager in an equipment environment

Salary + Bonus

Benefits

Medical, Dental, Vision, 401k

Company Truck- Must pass MVR and Background

Bonus from Service Center