Greetings,
My name is Sham and I represent Virtual Networx Inc., a staff augmentation firm providing a wide-range of talent on-demand and Contingent workforce solutions. We have excellent domain expertise in all verticals. Repositioning professionals is what we do, and we do it very well. I am reaching out to you today as your profile matches an immediate job opportunity we have with our premier client.
Understand the customer's change control process/requirements
Work with Dell customer support to coordinate, gather necessary information needed to schedule the firmware updates
Work with customer team members to schedule the updates and plan to work during this timeframe
The most important characteristic is finding someone:
highly experienced with MX firmware updates
knows how to guide the customer so no unexpected workload downtime
Advises the customer with best practices, including a contingency recovery plan before starting work.
