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Remote Account Coordinator Location: US-MA-Mansfield Email this job to a friend
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We are seeking a highly organized and detail-oriented individual to join our team as an Account Coordinator. As an Account Coordinator, you will play a crucial role in supporting our sales and account management teams by managing client accounts and ensuring smooth operations. You will serve as the main point of contact for clients, handling inquiries and resolving any issues that may arise. Account Coordinator Duties and Responsibilities: - Serve as the primary point of contact for assigned client accounts
- Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction
- Regularly communicate with clients to provide updates on projects, products, and services
- Collaborate with internal teams to address client needs and resolve any issues or complaints
- Assist in the creation of proposals, contracts, and other sales documents
- Proactively identify opportunities to upsell or cross-sell products or services to existing clients
- Prepare and present regular reports on account status and performance to management
Requirements - Bachelor's degree in business, marketing, or a related field
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to prioritize and manage multiple tasks effectively
- Exceptional interpersonal skills and ability to build relationships with clients
- Ability to work independently and as a part of a team
- Strong organizational and time management skills
- Willingness to travel, when necessary, to meet with clients
Benefits - Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Family Leave (Maternity, Paternity)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Training & Development
- Work From Home
- Wellness Resources
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