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Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to todays complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Quality Director

• Are you an experienced Quality Director looking for a new challenge?
• Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?

If so, you might be our next new team member!

Who we need:

The Quality Director will oversee and administer all quality assurance and quality management activities. Maintain program quality and adherence to policies and procedures and provide ongoing monitoring, analysis, and instruction. Implement rigorous quality assurance methodologies and program controls to uphold assessment reliability, accuracy, and compliance with clinical standards of best practice. Provide education and training to program teams, customers, and stakeholders.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

What youll do:

• Assist in the implementation and maintenance of documented policies and procedures for all program activities that align with our contract, TN State Rule, and federal requirements.
• Participate in face-to-face meetings with state clients as requested and review performance, discuss trends, and conduct planning.
• Implement program changes as directed and agreed upon by our state client.
• Ensure assessments are conducted by appropriately credentialed, highly skilled, and well-trained clinicians.
• Ensure assessments include accurate determinations with meaningful and appropriate service level recommendations for individuals with serious mental illness, intellectual disability, and related conditions.
• Maintain quality oversight for determinations to ensure appropriate and least-restrictive level of care and service needs are provided and prevent inappropriate placement of vulnerable and protected populations.
• Collaborate with program leaders, including medical director, management teams, and corporate support teams to improve processes and determine training needs and improvement opportunities.

• Provide training, technical assistance, and clinical support to staff, providers, and customers including statewide training of nursing facility and hospital providers, state personnel, and internal team of clinicians licensed in the state of TN.
• Understand and keep up with current literature, regulations, and research related to long term care, mental illness, intellectual disabilities, and medical conditions.
• Rigorous monitoring of clinical metrics and team responsibilities accompanied with providing proactive direction and instruction for quality control adherence.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.

What youll need:

Required Qualifications

• Licensed Clinical Psychologist or Registered Nurse with active unrestricted licensure in Tennessee.
• Graduation from an accredited College with relevant Degree Program, masters degree preferred.

Knowledge, Skills, Abilities

• Knowledge of Federal Regulation 42 CFR, Chapter 483. 89, applicable statutes and rules of the State of TN, including TennCare Rules at 1200-13-01-.10.

• Knowledge of the organization of medical records, medical terminology, and disease process required.
• Ability to determine a clinical diagnosis accounting for psychological and behavioral issues.
• Ability to utilize computer equipment and web-based software to conduct work.
• Ability to train and interact with various office staff as needed to support necessary workflows.
• Ability to train and interact with healthcare professionals, patients, their families, and other supports.
• Ability to communicate effectively to individuals and groups through spoken, written, and electronic media and to help others to do the same.
• Ability to attend to detail, effectively prioritize and execute tasks in a timely manner and to help others to do the same.

Experience

• 4+ years of experience in the assessment and diagnosis of individuals with mental/psychiatric disorders, including complex differential diagnoses that are related to substance use, medical conditions, cognitive issues, and dementia.
• 1+ years of experience in working directly with individuals with intellectual disability, developmental disabilities, or related conditions.
• Knowledge of and/or experience with public mental health and medical programs.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in

Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.