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Are you interested in taking your experience in qualitative consumer research to the next level? Would you like to help some of the worlds most iconic CPG brands, creating the products and experiences everyday consumers will buy and have in the near future from hard sodas to frozen pizzas to electric toothbrushes and beyond?

MMR is an independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. We are industry leaders, guiding best in class innovation for our clients - partnering with over 50% of the top 100 global food and drink brands.

Our team of over 600 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts and data scientists. We boast a true global reach with offices in Wallingford (near Oxford), London, New York, Shanghai, Singapore, Mumbai, Sao Paulo, Cali (Colombia), Bangkok, Durban and Amsterdam.

What makes MMR special?

We are a "people first" company that prides itself on collaboration, honesty and mutual trust. Don't take our word for it though, check us out on Glassdoor. You'll see we're currently rated at 4.7 out of 5 as an employer destination and a massive 97% of our employees would recommend working for us to a friend. Add to that 99% of our people approve of our CEO and you a general feel of what it means to be part of the MMR family.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It's a great opportunity to challenge and add value to client decision making, all while working with our passionate, friendly teams across the globe.

Requirements

We are looking for an energetic, self-motivated and passionate individual to join our dedicated Qualitative function in the US as a Qualitative Research Manager

Our small, nimble team of experienced Qualitative Researchers / Moderators and Project Management professionals, currently work together (largely virtually, but closely!) to design, win, facilitate, and deliver qualitative consumer and sensory research projects at all stages of the innovation cycle for our clients, both here and abroad.

This position is much more than simply moderating though its an opportunity to learn the ins and outs of the product innovation cycle, take real ownership of key pieces of the research process, and eventually grow into a highly sought-after researcher, facilitator, and consultant to some of the most well-known brands in the world.

• Partnering with / supporting the SVP as well as our Associate Directors on highly visible, strategic research projects with some of our biggest clients across categories
• Drafting proposals, discussion/interview guides, and qualitative research reports coming out of field in close collaboration with and guidance from your teammates
• Attending, managing, and facilitating qualitative fieldwork in-person and virtually, domestically and internationally, as required
• Moderating both face-to-face and virtual focus groups / consumer workshops, ethnographic depth interviews, and digital online communities
• Developing strong interpersonal relationships with key client contacts and hopefully nurturing your own! during and after projects, ensuring all short- and long-term client objectives are met and expectations are exceeded

• Collaborating with our sensory-qualitative, brand strategy, quantitative, and sensory science teams on dynamic cross-disciplinary projects

Key experience and requirements:

• Located anywhere in the contiguous United States, working either remotely or part-time out of our physical Manhattan office a strong plus if you are located in the Northeast Corridor / Mid-Atlantic, ideal if in the New York metropolitan area.
• Bachelors Degree, ideally in a social science (e.g. Psychology, Marketing, Economics, Sociology). Masters a plus.

• 5+ years of qualitative research experience, ideally within a research agency / supplier environment. Open to candidates across marketing, advertising, brand strategy, and sensory science, among other relevant fields!
• 2+ years of demonstrable experience in qualitative moderation/facilitation (e.g. in-depth interviews, focus groups) in a commercial (i.e. non-academic) setting formal training (e.g. RIVA) is a plus!
• Experience in consumer research a must-have, with sensory and/or product research a nice-to-have
• Demonstrable affinity and passion for the food & beverage, personal care and/or household sectors
• Solid communication / interpersonal capabilities both face-to-face and virtual

• Strong capabilities in Microsoft PowerPoint and Word required
• Personal strength in analytical writing, creative writing a plus
• Flexibility and willingness to travel both domestically and internationally as and when required (typically between 25-50% of the role in a given month maximum)

Benefits

MMR Research Worldwide is an Equal Opportunity Employer.