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Job Purpose
The Project Management Director leads and develops a team of Project Managers and Coordinators to deliver indispensable show support to Account Reps.
Responsibilities
As the leader of the Project Management Department, your role is to provide guidance and ensure that all staff members comply with CL processes and procedures. You should be available to answer questions, provide assistance, and solve problems for the team. Recruiting new employees and terminating problematic ones is also your responsibility to maintain the proper number of staff members. Your aim should be to create a culture that values recognition, quality work, high productivity, and a positive team atmosphere. You can achieve this by scheduling regular conference calls and meetings for the department, while keeping the team focused on its core objectives.
Quarterly KPI reports for the Project Management team should be reviewed to identify areas of strength and weaknesses. It's important to provide feedback to the appropriate coordinators and engage in discussions with the team to enhance productivity. Staff members receive annual reviews to ensure that they have a clear understanding of their progress and areas for improvement.
As a manager, you are responsible for approving requests for paid time off and filling in for absent employees. Taking note of any areas that could be improved upon during this period is essential to ensure a smooth transition back to the absent staff member's responsibilities, maintain productivity, and complete work efficiently.
Working with Project Management experts and VPs to implement process improvements is crucial for boosting your business's effectiveness. Clear communication with all team members involved is necessary for the success of these changes.
As a project manager director, you provide valuable support to Account Reps by being the primary point of contact for any issues related to a project or team member. You also offer guidance on company information and direct individuals to the appropriate parties who can assist them further.
Finally, as a Project Manager Director, you carry out PM tasks daily and review projects that PMs are having trouble confirming, stepping in to oversee the confirmation process.
Personal Attributes
- Self-motivated, ability to set and meet goals.
- Strong organizational, forward planning, and decision-making skills.
- Communication, with a passion for collaboration over confrontation.
- Encouraging leader.
- Quality conscious, and team results driven.
- Excel at multi-tasking and adapting.
Professional Attributes
- Lighting equipment/gear knowledge is a MUST.
- Computer skills MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom.
- Data analysis.
- Creative problem-solving.
- Presentation skills.
- Reliable customer service.
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