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Project Coordinator General Location: US-VA-Glen Allen Email this job to a friend
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TekWissen Group is a workforce management provider throughout the USA and many other countries in the world Our client is a Financial Corporation is a diversified financial service holding company specializing in credit cards, home loans, auto loans, and banking and savings products The client operates in 3 segments: Credit Card, Consumer Banking, and Commercial Banking.) Position: Project Coordinator - General Location: Glen Allen, VA 23060 -
The Items Processing Balancer I will ensure the day-to-day check processing is completed accurately, meets the defined deadlines, and meets or exceeds established service levels. -
These roles are critical to Client Bank in the daily processing of checks. -
The primary functions for this role include item processing and meeting regulatory requirements daily. -
Supports the daily deposits and withdrawals made by Client Bank customers by proactively identifying and correcting errors, by reviewing images and balancing files -
Responsible for processing items within established targets and guidelines to ensure customers get prompt and accurate access to their funds -
Perform research to apply transaction to the appropriate accounts in the case of misreads of missing information -
Follow direction and execute tasks efficiently following procedures and meeting regulatory and customer experience requirements and also make effective independent decisions when necessary -
Proactively identifying operational and/or customer experience issues, appropriate management and awareness of escalated situations and auditing and reviewing others' work -
Other duties as assigned by manager TekWissen Group is an equal opportunity employer supporting workforce diversity.
TekWissen Group
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