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We are looking for an enthusiastic Pest Control Service Manager who will hire, train, and lead our technicians, while focusing on customer satisfaction, retention and route scheduling support. WWe are a private equity backed, HIGH GROWTH home services company. If THAT caught your attention, keep reading!
With over 30 years in the business, we pride ourselves on our unmatched services in the Hazel Green, Alabama area and our team is always on the lookout for high performing, dynamic leaders that contribute to a company who supports a Greatest Place to Work culture! We are intentional in looking for diverse candidates, and we will train you! We are looking for a Pest Control Service Manager that will:
Overview of Responsibilities:
Grow our book of business by:
- Leading a team of up to 10 technicians. managing branch achievements.
- Communicate with customers to increase retention and overall satisfaction of services.
- Produce data to provide real time feedback on goals and metrics.
- Provide insight on routing, scheduling, and overall needs from your team of technicians.
Grow our culture by:
- Providing knowledgeable, dynamic, and experienced leadership.
- Executing hiring and training for new and existing team members.
- Identifying areas that need improvement in current processes and practices.
Communicate effectively.
- Support the team with cultivating an engaging environment.
- Bring a fire in the belly to win, create, and maintain a BEST
Place Work Culture by living our Core Values.
Day-to-Day Expectations will include:
- Managing a team of up to 10 technicians at our Hazel Green location.
- Hiring and executing training procedures for new and existing employees.
- Evaluating performance and providing ongoing training.
- Utilizing our CRM system to manage and update customer information.
- Staying up to date with industry trends, product knowledge, and company offerings to effectively communicate with customers.
Requirements
- High school diploma or equivalent.
- Excellent communication and employee developmental skills.
- Ability to work independently, manage time effectively, and manage a team.
- Goal-oriented with a strong work ethic and a results-driven mindset.
- Proven track record as a successful people manager, leading a team of 5 or more
Benefits
In this role, you can expect:
Competitive Compensation:
- A competitive salary & monthly bonus plan
Competitive Benefits (Change as Needed):
- 401k @ 6% match
- Health
- Dental
- Optical
- Life Insurance
- Paid Time Off
- Paid Holidays
- Empowered, Passionate, and exciting culture
Career Growth Opportunities:
- We believe in promoting from within.
- We provide ample opportunities for professional development and advancement.
Established Company:
- You are a part of a reputable and well-established company, with over 30 years of experience.
- We have a strong customer base and a track record of success.
Comprehensive Training:
- We provide comprehensive training.
- We will equip you with the knowledge and tools you need to excel in your role.
We are an equal opportunity employer that complies with EEOC rules and regulations. We are committed to diversity, equity and inclusion and don't discriminate based on race, age, disability or other non-merit characteristics. We believe and model a culture in which everyone should feel like they belong in our company because we believe that everyone should feel valued, respected and accepted. Our hiring decisions are based exclusively on merit, qualifications and business needs.
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