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WHO WE ARE

Veterinary Healthcare Associates is a multi-specialty referral, emergency, and general practice hospital whose mission is to help people by helping their pets stay healthy, happy, and healed. We are seeking enthusiastic individuals to join our team. Veterinary scribes work closely with our veterinarians and help improve quality of care by entering medical record data in real-time.

For over 30 years, VHA has proudly served the Central Florida community by delivering outstanding patient care and unmatched client service. Our practice offers a diverse and challenging caseload and the tools and equipment to manage them. We are a fast-growing, progressive, AAHA accredited hospital. With 16 doctors we offer emergency, specialty referral, regenerative and primary care services. Our mission is Helping People and Pets Become Healthy, Happy, and Healed

Our values in action:

Compassion - Integrity - Communication - Excellence - Teamwork - Empowerment

Requirements

The veterinary assistant promotes teamwork. Each Assistant is always eager to help wherever needed. The daily checklist, restraining, and cleaning are the foundation of this position. When asked their answer is always yes, I will get someone to help us, will you show me how? Etc. They aid the technicians in achieving greater efficiency by relieving them of basic pet handling and cleaning detail. They have a very significant role in communicating with our staff about our clients pets.

MAJOR DUTIES

• Can provide compassionate care to patients and clients.
• Can conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
• Can enter accurate medical records into the practice software in accordance to hospital policy.
• Can prepare and maintain the exam rooms to include oncology and treatment rooms and hallways.
• Can effectively restrain pets even when large or difficult.
• Understands all common vaccinations and vaccination protocols and can explain to clients.
• Understands the importance of a clean and orderly facility, does not hesitate to clean or organize as part of a normal job duty.
• Maintains positive, cooperative relationships with other employees.
• Can monitor inventory of all medical supplies and notify inventory control as required.
• Assist veterinarian or technicians in restraint and treatment of patients.
• Maintain the cleanliness of exam rooms, comfort room, and ultrasound.
• Monitor animals and do routine procedures, such as bloodwork, x-rays, and fecal and urine collection.
• Fill prescriptions and prepare medications as prescribed by veterinarian.
• Enter services provided in records and computer.
• Clean up surgery, treatment, and lab.
• Assist by loading rooms and communicate to the team.
• Assist with weights and TPRs.
• Perform, monitor and complete hyperbaric treatments once training and certification has been completed.
• Maintain stocked and clean ICU area.
• Monitor and support visitors.
• Complete daily, weekly, and monthly checklists.
• Referral letters are sent out daily
• Ensure every patient in ICU is in a clean cage
• Assist nurse with in-house lab work
• Provide exceptional patient care
• Ensure all patients in ICU have a cage card, name band and treatment plan
• Assist veterinarians and nurses with ultrasounds
• Assist with laundry and dishes as needed.

• Other duties as assigned.

Skills and Knowledge:

Veterinary Assistant Certification (CVA) required.

Benefits

A few of the benefits that we offer to our full-time team members include:

Traditional Benefits:

• Health and Wellness Benefits (Health, Dental, Vision)
• 401K Retirement Savings
• Paid Time Off (PTO) for full-time team members

Non-Traditional Benefits:

HEALTHY

• VHA FIT
  • Fitness Center (VHA 2.0)
  • Mediation Pod (VHA 2.0)
  • Team centered wellness events
• VHA Nutritional Food Pantry
• Employee Assistance Program (EAP)
• Company-paid team member life insurance and long-term disability benefits

HAPPY

• Flexible workweek scheduling
• Paid access to online FVMA CVA course and exam
• CVT Scholarship Program offered twice a year to eligible team members with current CVA designation
• Full access to AtDove and 4ACT for continued education and training
• Continuing Education stipend for re-certification and professional development (based on certification and licensure)
• Yearly Uniform Allowance
• Team Social Events
• VHA sponsored training and development courses
• Monthly Performance Bonus based on overall practice production
• (link removed) Team Member Reward and Recognition program
• Shift Differential for overnight/weekend shifts

HEALED

• Additional Birthday PTO for full-time team members
• Additional Time and Attendance Earned PTO for full-time team members
• Career advancement opportunities, we like to promote from the inside
• Amazing VHA Pet Benefit Team Member Discount
• Inspirational vision and values-driven culture of Helping People and their Pets become Healthy, Happy, and Healed!
• Beautiful, state of the art facility with access to the tools