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Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 10,000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Operations Assistant at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm, Marsh McLennan (NYSE: MMC).


A day in the life.

As our
Operations Assistant
, youll:

Support Operation & Services Managers with recurring meetings including invites, agenda, content collection, slide deck/meeting material creation. In addition, manage notes/action plan and action items.
Assist in the collection, organization, and analysis of data related to operations. This includes data entry, data verification, and generating reports on a monthly basis.
Serve as a point of contact for internal and external stakeholders, responding to inquiries and providing. information as needed. Assist in drafting and distributing internal communications related to operations.
Lead and execute on any assigned operational projects and technology initiatives including tasks such as data clean up.
Assist with creation and maintenance of project plans for initiatives as needed.
Manage carrier-specific website passwords, encompassing user ID set up, maintenance and termination.
Assist with scheduling employee licensing classes.
Assist with event coordinating.
Assist other departments as time and resources allow.
Share information and communicate process related suggestions to the appropriate team member.
Plan ahead and problem solve - anticipate, report, and help resolve problems that may occur.
Ongoing internal process improvement including facilitation and execution of change.
Back up the office coordinator as needed including phone and mail support.
Additional duties as required to the team successfully.



Our future colleague.

Wed love to meet you if your professional track record includes these skills:
High school diploma or equivalent is required; college degree preferred, as is experience working in a professional office environment.
Strong communication skills both verbal and written, including telephone
Establishes priorities and organizes time efficiently by ensuring tasks are completed to meet deadlines
Proficient in Microsoft Word, PowerPoint and Excel
Must be detail-oriented with a can-do attitude
Willingness to jump in and complete projects as needed
Strong typing skills and ability to navigate various websites and applications

We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close, wed be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Hybrid work
Charitable contribution match programs
Stock purchase opportunities

To learn more about a career at MMA, check us out online: (link removed) or flip through our recruiting brochure: (link removed)

Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick:
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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.


Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.


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