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Market Systems Resilience Index MSRI Manager
Location:
US-DC-Washington
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BACKGROUND

iDE is an international nonprofit dedicated to combating poverty in the developing world not through handouts, but by helping rural households access the tools and knowledge they need to increase their income and improve their health and well-being. iDE has 40 years of experience and programs in 11 countries in Africa, South Asia, South East Asia, and Central America.

iDE's vision, to catalyze the power of entrepreneurship to allow millions of people to lift themselves out of poverty, is ambitious and bold. We need a person who is, first and foremost, passionate about this vision.

iDE uses an integrated monitoring, evaluation, research, and learning (MERL) approach to measure our progress on delivering programs that center client needs and offer clear value for donors and stakeholders. With an emphasis on not only rigor but inclusive and ethical measurement, we are committed to incorporating participatory approaches in our MERL work and to converting our quantitative and qualitative evidence into actionable learnings. We generate monitoring and impact data to guide program decisions, aiming to leverage the best systems and tools to deliver the right information to the right people at the right time.

The Market Systems Resilience Index (MSRI) Manager role is responsible for leading implementation guidance to country teams and improvement of the Index. This position will work to expand iDEs ability to standardize the way teams implement the MSRI tool and maintain its rigor to enable timely and insightful lessons for program design and implementation. Reporting to the Senior Manager of MERL Systems and as a member of iDEs Headquarters team, the MSRI Manager will support efforts across these key areas:

  • Lead implementation guidance of MSRI across the iDE Country teams and any external partners.
  • Work collaboratively to establish and maintain organizational processes, guidance, and training around MSRI and its application.
  • Coordinate the periodic improvement of the tool and relevant processes.
  • Support the implementation of other quantitative and systemic measurements across iDE Country teams.



ESSENTIAL DUTIES AND RESPONSIBILITIES

LEAD IMPLEMENTATION GUIDANCE OF MSRI - 30%

  • Guide project and country teams in the design and implementation of MSRI from the research design phase all the way through analysis and reporting:
  • Coordinate the contextualization of the questionnaire with implementing teams.
  • Guide and/or lead the digitization of the tool using the TaroWorks digital data collection tool.
  • Provide guidance on the key aspects of enumerator training for data collection.
  • Coach implementing teams and when needed lead the index scoring and analysis of MSRI datasets using the R script.
  • Ensure data quality and accurate scoring of the MSRI datasets.
  • Support and/or lead teams to develop appropriate visualizations of results for reporting.
  • Support and guide implementing teams with analysis of qualitative MSRI data.
  • Assist teams in accurate interpretation of results, and review reports.
  • Provide guidance and inputs for our Business Development and Fund Development teams on when and how to best incorporate MSRI into a proposal or program design.
  • Support on-going learning initiatives using the MSRI results in collaboration with other iDE teams.

MAINTAIN AND ESTABLISH IMPLEMENTATION GUIDES AND PROCESSES - 25%

  • Update and deploy implementation guidance documents, videos and any other relevant documentation and materials.
  • Collaborate with fellow HQ MERL team members to ensure the digital forms are well standardized and easily adaptable for each implementation.
  • Maintain documentation and process regarding the tools adaptation for new contexts, livelihoods and/or sectors.
  • Explore opportunities to improve the timeliness of the process, from data collection to analysis results.
  • Organize and update all documentation or materials regarding the scoring and analysis processes for MSRI datasets.
  • Maintain the MSRI intranet of relevant resources and guides to ensure easy access to pertinent materials for iDE teams use.

COORDINATE PERIODIC IMPROVEMENT PHASES OF THE MSRI TOOL - 20%

  • Review existing literature and conceptual framework for the current version of MSRI to understand what elements of the literature have been incorporated into the tool.
  • Coordinate with relevant internal and external experts for review of the questionnaire to maintain its validity and rigor.
  • Ensure that all the indicators that currently are mapped to each determinant have literature backing their inclusion as an essential measure of market system resilience.
  • Reduce any questions that are similar, cover similar topics, or are not needed.
  • Explore the potential addition of questions, sections or modules targeted at other players in the market system.
  • Provide guidance on the recommended time frame between data collections based on existing literature on MSRI indicators.
  • Lead on the integration of qualitative approaches within the tool and/or to probe results, in collaboration with other iDE teams.
  • Engage with external stakeholders in the sector to both promote the MSRI tool and seek opportunities to improve the tool based on current literature and practice.

SUPPORT IMPLEMENTATION OF QUANTITATIVE AND SYSTEMIC MEASUREMENTS - 20%

  • Guide teams in implementing quantitative studies from design to analysis to enable quality reporting.
  • Explore appropriate systemic measurement approaches for iDE project and country teams as requested.
  • Support the design and implementation of systemic measures across iDE project and country teams in collaboration with the Senior Manager of MERL Systems.
  • Develop documentation to guide planning, design and implementation of systemic measurement under the guidance of the Senior Manager of MERL Systems and in collaboration with other iDE teams.

LEARNING - 5%

  • Actively engage in professional development activities by attending relevant conferences, online courses and webinars, workshops and seminars, seeking mentorship opportunities, reading curated materials, brown bag sessions, engaging in peer coaching, joining learning collaboratives, participating in communities of practiceboth internal and external to iDE or any other learning activity that aligns with role and professional growth objectives.

SUPERVISORY RESPONSIBILITIES

  • Directly supervise future positions as designated by their manager.
  • Recruit and/or manage interns as needed and as available.
  • Provide soft-management and mentorship to country-office MERL staff so that they may achieve their objectives, professional development goals, and feel fulfilled in their roles at iDE.

Requirements

Qualifications

  • Master's Degree preferred with methodological training, with mixed methods training and an emphasis on quantitative methods and statistical analysis
  • 3-5 years of experience in a relevant role
  • Fluent in English. Second language thats used in an area where we work is a plus
  • Demonstrated ability to work independently and take initiative on projects;
  • Familiarity with Google Workspace (Docs, Sheets, Slides, etc.);
  • Experience with qualitative and quantitative data analysis, visualization, and associated software (intermediate R skills required, preference for Dedoose);
  • Experience with a customer relationship management system (preference for Salesforce) or willingness to learn;
  • Strong interpersonal skills and the ability to communicate effectively across language and culture barriers;
  • Overseas work experience preferred;
  • Willing and able to travel in areas with minimal infrastructure or services;
  • Strong knowledge of issues and opportunities in relevant sector and discipline areas to iDE, particularly in market systems approaches;
  • Alignment with iDEs mission, values and approaches;
  • Ability to multitask and pivot to respond to time-sensitive requests and needs when required;

Behaviors and Values

  • Demonstrates empathy, humility, authenticity, and respect in the workplace
  • Willingness to ask questions and seek feedback
  • Excellent problem-solving and creative thinking abilities
  • Ability to work independently and prioritize effectively
  • Desire to work in fast-paced environment and across multiple time zones and languages
  • Excellent verbal, intercultural and interpersonal communication skills
  • Enthusiastic with a sincere interest in the mission of the organization

PHYSICAL DEMANDS

The physical demands described here are representative of those the employee encounters while performing the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is performed primarily in an office environment
  • Occasional domestic and international travel may be required
  • Normally required to see at far and close range, and communicate verbally through listening and speaking
  • Frequently required to sit, use hands and fingers to handle and operate objects, devices and controls. Occasionally required to walk, reach with arms, lift and/or move up to 25 pounds
  • Regularly operates telephone, compu

    iDE

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