This role is responsible for supporting our Dynamics 365 Finance and Operations implementation and providing support to our internal end-users post Go-Live. The administrator is responsible for maintaining a complete understanding of the organization's D365 F&O environment and related services and serves as a key point of contact for all D365 F&O issues, incidents, and enhancements.
Primary Duties and Responsibilities:

• Play a key role as a Microsoft Dynamics technical expert and system administrator


• Develop a strong working knowledge of the functional design of the Microsoft Dynamics 365 platform across all transactional modules


• Collaborate with developers, integrators, and business partners on system enhancements/upgrades


• Identify continuous improvement opportunities for assigned systems and processes


• Work collaboratively with team members to troubleshoot and resolve Finance and Operations/ERP issues


• Triage and fulfill incoming support requests


• Manage security roles: create, view, modify and delete role definitions.


• Create and maintain documentation of new processes and system implementations. Provide general knowledge sharing with the team


• Ensure compliance with IT policies and procedures


• Report writing and Form setup for D365


• Provide technical expertise to the Dynamics 365 implementation team

Requirements for Position:

• 3 Years' experience supporting Microsoft Dynamics 365 Finance and Operations or Dynamics AX platforms


• Demonstrated experience in Microsoft Dynamics design, custom configuration, and integration


• Knowledge of D365 or AX Infrastructure Support and Microsoft Dynamics deployments


• Experience in: Implementations, D365 Upgrades, Migrations, Installation, End-User Training, User Training, IT/Admin Training, Pre, and Post Go-Live Support


• Possess excellent oral and written communication skills


• Highly detail-oriented and organized with strong analytical and critical thinking skills


• Must be highly motivated and work well both independently and collaboratively


• Excellent time management skills with the ability to multitask, prioritize, and work in a fast-paced environment to meet assigned deadlines

Desired Skills:

• SQL administration and query writing


• Experience working with Azure and Data Warehousing


• Experience with writing SSRS report writing, PowerBI, Devops, and Power Platform


• Experience with maintaining Sarbanes-Oxley compliance