Remote Cruise Specialist

About Us: Embark on a thrilling career as a Remote Cruise Specialist with our dynamic team. If you have a love for the sea, a passion for travel, and enjoy creating unforgettable cruise experiences, this role is tailor-made for you. Join us in helping clients set sail on the adventure of a lifetime!

Roles & Responsibilities:

Curate Dream Cruises: Research, plan, and execute exceptional cruise itineraries that cater to the unique preferences and desires of our clients.

Client-Centric Approach: Understand individual client needs to create personalized cruise packages that exceed expectations.

Continuous Learning: Engage in ongoing training to stay up-to-date with the latest cruise trends, ship offerings, and industry updates.

Cruise Line Specialization: Attend webinars with cruise line representatives to become a specialist in specific cruise destinations and offerings.

Budget Management: Work within client budgets, providing recommendations that offer exceptional value and a memorable cruise experience.

Promotional Initiatives: Develop compelling promotional materials to showcase our cruise offerings and attract new clients.

Stay Informed: Keep abreast of changing cruise regulations and adapt plans accordingly.

End-to-End Cruise Bookings: Handle all aspects of cruise bookings, including cabin selection, shore excursions, dining arrangements, and any special requests.

Client Communication: Maintain effective communication with clients before, during, and after their cruise, ensuring a seamless and enjoyable experience.

Issue Resolution: Address and resolve any concerns or issues that may arise during the booking process or cruise, ensuring client satisfaction.

Networking: Foster relationships with cruise line representatives and stay informed about new cruise packages and offerings.

Requirements:

Age and Authorization: Must be at least 18 years old and authorized to work in the US.

Communication Skills: Strong communication skills are essential, with a customer service or sales background considered a plus.

Tech Savvy: Must have a smartphone with internet access; a laptop is recommended but not required.

Cruise Enthusiast: Personal cruise experience is a significant plus, although not mandatory.

Customer Service Background: Previous experience in customer service or hospitality is advantageous but not required.

Benefits:

Flexible Schedule: Enjoy the flexibility of a remote work schedule.

Cruise Perks: Experience the joy of cruising with exclusive perks and benefits.

Licensed & Bonded: Join a reputable and established organization.

Independent Contractor (1099): Enjoy the benefits of being an independent contractor.

Personal Website: Showcase your cruise expertise with a personal website provided by us.

Insurance Coverage: Benefit from E&O Insurance with Fraud Protection.

Continuous Training: Access daily training sessions to enhance your cruise knowledge and skills.

Cruise Specialist Certification: Gain valuable certifications to elevate your profile in the cruise industry.

How to Apply: Ready to set sail on a rewarding career? Send your resume to apply. Join us in creating unforgettable cruise adventures for our clients!