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Anne Fontaine, a leading retailer, is seeking a talented Key Holder to join our team. As a Key Holder, you will play a crucial role in ensuring a positive shopping experience for our customers. You will be responsible for opening and closing the store, managing the sales floor, and providing exceptional customer service. In addition, you will assist the Store Manager in achieving sales goals and maintaining visual merchandising standards. The ideal candidate should be passionate about fashion and possess excellent interpersonal skills.

Responsibilities

• Act as a role model for sales associates, providing guidance, coaching, and feedback
• Open and close the store, ensuring compliance with company policies and procedures
• Demonstrate a strong knowledge of Anne Fontaine products and sales targets
• Maintain visual merchandising standards, including product placement and display
• Handle customer complaints and inquiries in a professional and efficient manner
• Process sales transactions and assist with inventory management
• Assist the Store Manager with administrative tasks as needed

Requirements

• At least 1 year of experience in a retail environment, preferably in a leadership role
• Proven track record of achieving sales targets and providing exceptional customer service
• Strong communication and interpersonal skills
• Ability to work a flexible schedule, including evenings and weekends
• Excellent organizational and time management skills
• Familiarity with POS systems and inventory management software
• Passion for fashion and knowledge of industry trends