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Job TitleKey Account Manager North-East NL
Job Description
You build a trust based, long term relationship with our key customers at C-Suite, cluster and Head of Department level and end users in the North Eastern part of the Netherlands. You will be responsible for development and implementation of an account strategy and tactics, realization of customer OIT and Sales targets and overall customer satisfaction. Further, you will anticipate the customers needs, be the first point of contact for all key customer matters and ensure deadlines for customers are met. For complex deals involving multiple businesses from one or multiple clusters you will lead, manage and drive the sales process to success, supported by the relevant Modality Sales Specialists, Clinical Application Specialists and Services Account Managers.
Your role:


Developing and driving a credible and productive long-term relation with customers to maximize the value (top- and bottom-line) of the short & long term business with the account for Philips based on the deep understanding of customers strategies and priorities external trends, market insights on industry trends, competitive landscape, legislation.

Maximizing Customer Satisfaction by coordinating an efficient One Philips approach to the customer, by working with Sales, Marketing, Service, Supply Chain team members at the account.

Developing, implementing and directing an account Strategy aligned with the Customers priorities, and drive the customer Sales Plans in order to fulfill key account plan growth; fully leveraging the BMCoperating modelwhile it will need to increasingly supportproduct, solutions and services towards full portfolio standardization.

Maintaining and growing comparable sales and market share / share of wallet.

Focusing on consistent Funnel Management and reliable forecasting via daily management methodology.

Accountable for achieving the business goals on OIT, Sales, Price realization, NPS (relationship) and forecasting for the full portfolio at assigned accounts.

You're the right fit if:


Bachelor/ Masters degree.

10+ years of related experience in B2B

Proven track record (5+ years) in account management role

Solid Experience in building and executing strategic account plans

Broad Knowledge of the dynamics in the local Healthcare domain/landscape

Experience with applying the LEAN methodology

Acts as a role-model for our Philips behaviors

Strong network builder, existing relevant network within hospitals is an advantage

Ability to drive and inspire cross functional teams

Strong communication and negotiation skills

Fluent in Dutch and English languages


About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose.If youre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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