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• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
• Manage IT system infrastructure and any processes related to these systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for the escalation and communication of status to management and customers
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to management and customers for escalated tickets

Requirements

TS/SCI with poly required

• Ten (10) years experience as a SA in projects of similar scope, type, and complexity is required.
• Bachelors degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelors degree.

Desired:

• Six (6) years of experience (combined) with Unix, Linux (link removed)>
• Demonstrated knowledge of analytical needs and requirements, query syntax, data flows, and traffic manipulation.
• Meet one of the following two skill sets.
  • Skill set one: programming skills in C, Perl or Bourne Shell along with experience providing system administration of a database-centric system and knowledge of RDBMS, SQL Server and database security features.
  • Skill set two: experience administering Solaris, Unix, Linux systems, or SQL Server 2000/2005 RDBMS and SGI/HP hardware is required.

Benefits

• Health & Life Insurance
• Dental Insurance
• Disability Insurance
• 401K Retirement Plan with Matching
• Tuition Assistance
• Vacation and Sick Leave
• Hiring Bonuses
• Referral Recruitment Program