Mercer is seeking candidates for the following position based in the Warsaw office:

Junior Mobility Specialist


Learn more about us:

Mercer, part of Marsh McLennan group, is a global HR consulting firm that advises clients on different aspects of human resources such as creating and managing remuneration systems and employee benefits, including employee insurance, healthcare, and retirement plans.
With a diverse team of over 700 professionals from 26 nationalities in our Warsaw office, we collaborate to deliver services to clients in 18 languages. We care about our employees' well-being and create a positive work environment. Join our world, where economics and empathy make a difference in peoples lives.


In this role you will be responsible for:


Managing a selected portfolio of mobility clients

Advising international clients on Mercer products and services across EMEA

Day-to-day client queries and basic content-related questions

Providing one-on-one demo/presentations on mobility platforms for clients

Delivering one-on-one trainings on methodology basics for clients

Providing sales support to consultants

Liaising with internal teams, e.g. Finance, Order Entry, Order Fulfilment to resolve client invoicing and order fulfilment queries

Preparation of membership contracts and addenda

Making sure clients expectations are met

Identifying and bringing forward to management information on ways to improve and streamline process and procedures to increase productivity


Our requirements:


1-2 years experience in a comp & ben and/or customer support environment

Fluent written and spoken English (C1), German would be an asset

Attention to detail and problem-solving capabilities, assuming ownership of tasks and taking proactive approach to work

Proficient communication skills and ability to cooperate effectively across different levels of the organization (internally and externally)

Proficient in MS Office

Availability for a full-time position


What we offer:


Competitive salary including an attractive, flexible benefits package (private health care, life insurance, culture/sports card or a Multisport card, Mastercard lunch/shopping card, co-financing of foreign language classes, retirement plan, PPE (after 6 months), 1 day off for volunteering)

Various opportunities for professional development and career growth

International exposure working with experts across the globe

Fixed term contract until September 2025 + possibility to extend the cooperation after that

Development through real-life trainings and conferences with our business partners as well as through online platforms (LinkedIn Learning, Harvard Business Review, Leading Edge, edX, Udemy, Mercer Workday Learning). Access to various internal development programs, i.e. software academy, people manager academy, Lean Yellow/Black belt certification

Opportunities to learn programming tools, i.e. VBA, R, Python as well as improve project management skills, communication & presentation skills

Work/life balance culture and inclusive atmosphere through numerous Diversity & Inclusion actions

Hybrid model of work with flexible hours

Remote recruitment process


If you are interested, please send your CV in English.

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit (link removed). Follow Mercer on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.