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At Interapt we transform clients and empower humans with technology. Interapt is a world- class technology services company that attracts and develops the best talent while providing an opportunity to those with some IT experience and those without. We are building a thriving, diverse, inclusive technology ecosystem across America that invests in people and communities. Our organizational commitment to social responsibility is not an afterthought, it is embedded in our services and everything we do.

We are seeking a Junior Exchange Administrator to join our team to support a premier enterprise partner. You will be responsible for optimizing systems, deploying and managing accounts, and providing technical support to end-users. You will work closely with a team of experienced professionals and a team of mentors who will guide you in your development, while also being given the opportunity to learn new skills and technologies on your own. Interapt is committed to investing in its people and creating an inclusive work culture where everyone has the chance to succeed.

Responsibilities

• Optimize and maintain the Exchange Server and Outlook Web Access
• Deploy and manage email accounts for new and existing employees, as well as manage email distribution lists and groups
• Provide technical support to end-users with email and calendar issues, including troubleshooting and resolving problems
• Assist with security and compliance initiatives related to email, including monitoring and reporting on email usage and implementing policies and procedures
• Participate in projects related to email and calendaring, including upgrades and migrations to newer versions
• Keep up-to-date with new developments in enterprise communication technologies

Requirements

• Experience in an IT support role
• Familiarity with Exchange Server and Outlook Web Access
• Strong technical skills in troubleshooting, problem-solving, and configuring email systems and accounts
• Good communication skills, with a customer-centric approach to end-user support
• Willingness to learn and develop new skills
• Ability to work collaboratively with other members of the IT team.

**At Interapt, we value diverse backgrounds and perspectives, and welcome applicants from all experiences and skill sets. Don't be deterred if you don't check every box on our list of qualifications. We believe skills can be developed, and we are willing to invest in the right candidate who shows potential. If you are excited about this opportunity, we want to hear from you!

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Wellness Resources