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Jr. Analyst Consumer Insights & Research - part time
Location:
US-FL-Orlando
Jobcode:
3594664
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Immediate need for a talentedJuniorAnalyst Consumer Insights & Research. This is a 03+ Monthscontract opportunity with long-term potential andis located inOrlando, FL (RemotePlease review the job description below and contact me ASAP ifyou are interestednbsp; Job ID: 23-34255 Pay Range: $30- $32/hournbsp; Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location Key Responsibilities: The Customer Insights and Research team provides the voice of the customer and associate to Travel + Leisure Co.leaders for strategy, product and experience development. This group of best-in-class professionals delivers insight, market-leading innovation, problem-solving know-how and scalable solutions, all of which translates into a meaningful and measurable impact on the experiences, environments and outcomes that Travel + Leisure Co. creates for its customers, owners, associates, communities and shareholders. Position Summary The Consumer Insights team is looking for someone who has a passion for consumer insights and market research to join the team. The successful candidate will partner with us to optimize the customer experience, deepen customer relationships with Travel + Leisure Co., and accelerate sustainable growth. A day in the life of this associate will include: analysis of survey results, report development, verbatim coding, and support of consumer insights projects. The ideal candidate will have a strong motivation to learn and ability to adapt to a rapidly changing, fast-paced environment. They will also need to demonstrate excellent interpersonal skills needed to coordinate project activities and ability to analyze and present data in a useful and compelling format. Additionally, the Jr. Analyst will perform system administrator functions in the Voice of the Customer survey platform to assure all users in the company have the most up to date and correct level of access to survey results, alerts and case management.Key Requirements and Technology Experience: Analysis and Reporting (60%) Conduct analysis to derive insights and broader implications from survey data to support strategic report creation Code verbatim comments received on surveys to provide depth to insights reported Create regular reports for company stakeholders on scheduled basis Perform ad hoc analyses on survey and operational data as requested Insights System Administrator (35%) Monitor survey health metrics and propose recommendations Create or adjust dashboard views for users as business needs evolve Monitor and assure that designated users maintain the appropriate level of access to the Voice of the Customer platform at all times Support other organizational initiatives as required (5%) Provide additional support as deemed necessary to the leadership team for successful completion of major launches and projects Travel Requirements;None. Minimum Requirements and Qualifications Specific levels of the following that are needed to perform the minimum duties of the position. BS or BA degree (Business, Marketing, Statistics, Market Research, Psychology preferred) or currently enrolled and in final year Data manipulation in Excel or other data package Ability to assess large volumes of qualitative data (e.g. verbatims) to determine trends Advanced knowledge of MS Office, including PowerPoint, Excel, & Outlook Ability to tell a concise, compelling story with data Previous experience effectively managing multiple projects in various stages of completion Strong motivation to learn, willingness to be a team player, yet operate independently as required while exercising discretion and independent judgment Demonstrated organizational skills and attention to detail to ensure work accuracy, thoroughness, and quality Demonstrated ability to work well under pressure and meet deadlines Demonstrated strong critical thinking skills Written and verbal communication skills to execute timely and effective communication Ability to develop collaborative relationships to facilitate the accomplishment of work goals in a diverse work group Ability to be flexible with change and adapt to changes within projects Passion for social sciences, psychology, statistics Comfortable working with and learning new technology Ensure data management procedures comply with standard company policies Strong attention to detail, demonstrated excellence with manipulating tabular data (Excel), an aptitude and interest for learning advanced statistical techniques and tools, and a customer service mindset 1-3 years of experience as an Analyst or equivalent Experience managing multiple projects Unless there is a legal requirement, experience will be accepted for the education requirement. Level of decision making authority Low level of decision making authority Level of autonomy Moderate supervision received and expectation is to be self-sufficient in continuous support on projects with moderate direction required The impact of his/her decision on the organization The role will help provide relative information relating to key projects so senior management can make critical business decisions that will decide the direction of key strategic customer facing initiatives which ultimately impact sales and servicing, as well as the bottom line Supervisory responsibility:None. Scope/Financial Responsibility As a key member of the Consumer Insights team, the Jr. Analysts project deliverables will have indirect influence on large-scale initiatives Organizational Relationships Develop a working relationship with team and corporate leaders to support their future decision making efforts across all functions of T + L Co.; this includes, but is not limited to, Sales, Marketing, Operations, IT, Accounting, and Finance Work Environment C = Constantly (2/3 or more of the time) F = Frequently (from 1/3 to 2/3 of the time) O = Occasionally (up to 1/3 of the time) R = Rarely (less than one hour per week)Our client is a leadingHospitalityorganization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediateconsiderationnbsp; Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race,colour,religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #mor

Pyramid Consulting Inc.

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