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Would you like to be a part of helping individuals with disabilities work, live, and participate in the community? Challenge Unlimited, Inc. is the perfect place for you to work. Come join our team!
Challenge Unlimited, Inc., has over 60 years of experience serving individuals with disabilities while earning a reputation as a trusted business partner to private commercial companies and federal and state government agencies.
Challenge Unlimited employs over 900 employees, of which approximately 600 are individuals with disabilities, throughout 6 states (IL, MO, WI, OH, SC, and MS)
Days/Hours: Full-time; Days & Hours vary
Pay: $19.00 hr. plus full benefits
Weekend differential of $1/hr. for Sat/Sun hours
Travel Required
Position Summary
Reporting to the Director of Supported Employment, the Job Coach facilitates vocational training services which provide people who have different abilities opportunities to work with integrated teams and receive work support as neededachieving the highest level of independence possible.
Responsible for providing job skills training, job development, orientation, and ongoing support for clients with disabilities seeking community employment. Assists other ES Staff with job development and employer contacts for client placement. Conducts job analysis, job matching, and provides case management, on-site training, work assessment, job coaching and orientation to clients at community sites. Provides feedback to clients, funding agencies, guardians and supervisors on progress and maintains records for tracking and billing. Provides services resulting in client placement into employment that meets the client interests and desired employment as well as meets the individual service plan and funding source goals of placements.
Key Responsibilities
Client Relations
Promote a culture of person-centered services that advances the Companys mission to provide quality care and services in a community-based setting to individuals with disabilities. Ensure a high rate of client satisfaction. Communicate regularly and effectively with clients regarding progress toward goals and program success. Review client files and determine their individual needs. Demonstrate our Company values to achieve optimum performance levels and achieve goals and objectives. Assists in progress reviews with the clients, funding agencies, guardians/family members and ES Staff at the required frequency. Meet with clients to complete and submit ISPs initially, annually and review semi-annually.
Community Worksite Development
Work with ES Staff to identify potential jobs for individuals with disabilities. Assist clients in securing and maintaining employment based on the clients goals and interests. Promote the ES program with community employers and develop working relationships with local businesses to provide candidates for job openings. Develop and maintain natural support on the job and establish working relationships with the community employment supervisor.
Client Employment, Training
Train and support SEP clients to complete applications, interviews, and assist with job seeking skills. Accompany, train, and provide 1:1 support to clients at community integrated worksites; provide performance feedback and re-direction as needed. Provide vocational support through regular contact based on funded service hours. Help clients when starting a new job to learn about safety, policies, procedures, and communication with co-workers, customers, and supervisors as job duties require. Complete orientation and learn about job tasks expected of employees and ensure quality and satisfaction with the employer; assist with identifying effective job accommodations for clients as needed. Provide verbal cues and support services for each client. Problem solve to create accommodations or other ways to address performance issues. Support consumers to develop and maintain relationships with co-workers and supervisors. Assist with task analysis as needed and implement proper fading/re-entry techniques to ensure consumer success. Maintains contact with ES Case Manager assigned to the consumer to report progress and difficulties.
Community Integration
Provide support for needed linkage of clients to community services. Help clients learn
to self-advocate and how work affects entitlement programs. Assist clients in applying for ATS/ACT or SCCTD/MCT transportation or other bus cards. Assist ES Case Manager with locating community resources to help them resolve issues with food stamps, social security benefits and Medicaid, if applicable.
Documentation
Provide and maintain accurate records of observations and services provided to track
progress for clients permanent records and for billing using the companys electronic recordkeeping system. Complete and submit chrono daily notes into electronic case file documenting support services and client progress for funding agency. Provide employer contacts to placement reports including relevant contact information, wage, benefits, hours of work, duties to be performed, and other information for placement reports. Provide progress updates of client services to the ES Staff; post upcoming schedule including planned appointments, community job coaching, staffings, travel into electronic calendar. Report urgent client issues immediately.
Job Functions:
- Complete skills training, job development, orientation, and ongoing support of clients. Assist clients in finding employment through one-on-one guidance with job searches, resume and application preparation, interviewing, and test taking skills. Provide job development in the local communities as businesses to assist clients to secure and retain employment based on the client's goals and interests, and on behalf of Challenge Unlimited Inc. Promote clients for employment with community employers and develop working relationships with local businesses to provide candidates for job openings. Help clients when starting a new job to learn about safety, policies, procedures, complete orientation and learn about job tasks expected of employees and ensure qualify and satisfaction with the employer.
- Provide and maintain an accurate record of observations and services provided to track progress for clients' permanent records and for billing. Complete and submit Training Service Records (TSR's) twice a month with chronological reports to track efforts to provide evidence of services for funding agency. Submit weekly employer contacts to supervisor including relevant contact information.
- Provide support for the needed linkage of clients to community services. Help clients learn to self-advocate and how work affects entitlement programs.
- Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on ones knowledge and experience base and calling on other references and resources as necessary.
- Creates an atmosphere in which timely and high-quality information flows smoothly up and down, inside and outside of the organization; encourages open expression of ideas and opinions.
- Produces results or provides service that meets or exceeds the organization's standards.
- Performs jobs in a manner that minimizes hazards to oneself, others, and the environment.
Requirements
- High School Diploma or G.E.D.
- Must be 21 years old
- Experience with people with developmental disabilities (DD) or mental illness (MI) is preferred
- Experience assisting individuals with career development
- Certifications or Licenses: CPR, 1st Aid, Crisis Prevention Institute (CPI) training provided by the company must be successfully completed within the first 4 months to be certified and annually thereafter for CPR, 1st Aid and CPI to maintain the position
- Basic skills in Microsoft Word and Outlook
- Excellent communication skills
- Ability to adapt to ever-changing situations
- Must be organized and able to complete job duties independently
- Ability to advocate for others to be successful
- Ability to communicate on a professional level with employers and promote clients for employment
- Ability to provide feedback to persons with disabilities to increase confidence in interviews through positive communication
- Ability to provide training as needed or necessary
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Challenge Unlimited, Inc.
