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Job Description
Job Description - Jewellery Consultant @ Caratlane Eligibility Criteria
Education, Certificate
(Relevant education, achievement & certification)
- Any bachelor degree is mandatory
- MS Office certification / part of curriculum
Knowledge
(knowledge gained in the past relevant to this requirement)
- Knowledge in front-end retail operations
- Selling & customer service
- Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage
Skills
(Specific job skills required for this job)
- Communication - Excellent verbal communication in English(Mandatory) & regional language.
- Basic computer operating knowledge
- E-mail communication
- Basic knowledge of Point of Sale system (POS)
Experience
(Specific type or amount of experience)
- 1 - 3 years of relevant experience in front-end retail operations. Preferably with an established Retail Brand
- Freshers with high level of communication skills and attitude to serve customers
Suitability Criteria
Success Behaviors
(Traits like interpersonal skills etc.)
- Enthusiastic
- Selling(Passion to Sell)
- Interpersonal Skills
- Influencing
- Analytical
- Pressure Tolerance
- People oriented
- Strong Team Player
- Warmth / empathy
- Organized
- Willing to take Ownership
- Willingness to Learn
- Well groomed
Willingness
(Preference / Values / other requirements)
- Job location - Across India
- Ability to work as per Brand guidelines and set schedules.
- Extended working hours during weekends, Festivals and season time
- Shift timing - Minimum 9 hours with strict adherence
- High Integrity (non-negotiable)
Profile @CaratLane
Your KRA/KPI
- Attend and assist the customers at store and provide adequate product knowledge
- Influencing and selling jewellery
- Achieve target - Monthly / Seasonal
- Maintain high VM standard at store
- Addressing all customer queries
- Following up with the customers
- Ensure that the store is clean, safe and presentable for customers
- Completing payment transactions; preparing merchandise for delivery.
- Retaining the existing or new customers
- Maintain and monitor store inventory
- Coordinating with inter departmental personnel
- Working on POS, ERP system, Magento etc
General
Other
(Common details)
- CTC - Rs.2.75 to 4.25 lacs
- Employment type - Full-time
- Reporting to ASM / Store Manager
Job Classification
Industry: Gems & Jewellery
Functional Area: Gems & Jewellery
Role Category: Retail Store Operations
Role: Retail Sales Associate
Employement Type: Freshers
Contact Details:
Company: Anagha Creations
Location(s): Bengaluru
Anagha Creations