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Job Description

• Contributes to own team/closely related teams by ensuring quality and accuracy of team output.
• Builds productive internal relationships at team lead or management level.
• Collaborates with others to achieve objectives and ensure information flow
• Provides operational support for activities associated with all phases of transaction processing
• Ensures accurate and timely processing of transactions to meet or exceed customer service level agreements.
• Identifies and resolves issues around nonstandard pending transactions
• Ability to analyze reasons behind incomplete transactions
• Understand process interdependencies
• Possess expert domain knowledge in Healthcare and Insurance domain
• Requirements for this role include:
• Ability to work regularly scheduled shifts.
• Should have Diploma/Graduate
• Should be flexible to work on Saturdays and extension on weekdays if we have huge volume

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