Company Overview

Gamut HR Solutions is a leading recruitment agency that helps individuals find the right kind of job. With a strong focus on matching candidates with suitable career opportunities, we strive to provide the best recruitment solutions to both our clients and job seekers. With 2-10 employees, we are a dynamic and growing company headquartered in Hyderabad.

Job Overview

We are looking for a Front Office Executive to join our team in Gamut HR Solutions. As a Front Office Executive, you will be the first point of contact for our company. You will welcome guests, handle inquiries, and provide excellent customer service. This is a full-time position based in Hyderabad, Telangana, India with an employment type of 'Full-Time'. The ideal candidate should have a Junior level of experience with 1 to 3 years in the hotel industry.

Qualifications and Skills

• Proven work experience as a Front Office Executive, Receptionist, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Strong customer service skills.
• Attention to detail and problem-solving skills.
• Ability to handle a high volume of phone calls and inquiries.
• Professional appearance and polite demeanor.
• Ability to work independently and as part of a team.
• Knowledge of hotel industry operations is preferred.
• Diploma or degree in Hospitality Management or any relevant field is a plus.

Roles and Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or department.
• Answer, screen, and forward incoming phone calls while providing basic information when needed.
• Receive and sort daily mail/deliveries/couriers.
• Maintain reception area clean and organized.
• Update appointment calendars and schedule meetings/appointments.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Handle inquiries and provide accurate information to clients, customers, and visitors.
• Ensure the front desk is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures).
• Keep updated records of office expenses and costs.
• Monitor office supplies and place orders when necessary.
• Assist in travel arrangements and bookings for staff and clients.
• Collaborate with other departments to ensure a smooth workflow and efficient operations.