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Front office executive - Hotel industry Location: IN-Hyderabad Jobcode: 6554db6eadfe71156ac81836 Email Job
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Company Overview
Gamut HR Solutions is a leading recruitment agency that helps individuals find the right kind of job. With a strong focus on matching candidates with suitable career opportunities, we strive to provide the best recruitment solutions to both our clients and job seekers. With 2-10 employees, we are a dynamic and growing company headquartered in Hyderabad.
Job Overview
We are looking for a Front Office Executive to join our team in Gamut HR Solutions. As a Front Office Executive, you will be the first point of contact for our company. You will welcome guests, handle inquiries, and provide excellent customer service. This is a full-time position based in Hyderabad, Telangana, India with an employment type of 'Full-Time'. The ideal candidate should have a Junior level of experience with 1 to 3 years in the hotel industry.
Qualifications and Skills
- Proven work experience as a Front Office Executive, Receptionist, or similar role.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent communication and interpersonal skills.
- Good organizational and multitasking abilities.
- Strong customer service skills.
- Attention to detail and problem-solving skills.
- Ability to handle a high volume of phone calls and inquiries.
- Professional appearance and polite demeanor.
- Ability to work independently and as part of a team.
- Knowledge of hotel industry operations is preferred.
- Diploma or degree in Hospitality Management or any relevant field is a plus.
Roles and Responsibilities
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person or department.
- Answer, screen, and forward incoming phone calls while providing basic information when needed.
- Receive and sort daily mail/deliveries/couriers.
- Maintain reception area clean and organized.
- Update appointment calendars and schedule meetings/appointments.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
- Handle inquiries and provide accurate information to clients, customers, and visitors.
- Ensure the front desk is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures).
- Keep updated records of office expenses and costs.
- Monitor office supplies and place orders when necessary.
- Assist in travel arrangements and bookings for staff and clients.
- Collaborate with other departments to ensure a smooth workflow and efficient operations.
Gamut HR Solutions
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