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Unlimited Technology (UT) is a fast-growing technology solution provider with offices throughout the US. We are a dedicated company delivering cutting edge technology solutions to meet our customers needs. We offer controlled and monitored access solutions, scale-able cyber security analysis and support, critical life safety systems as well as managed desktop and network security services. Our device-agnostic Exero platform provides real-time full-network monitoring, protection and incident response. We secure the facilities and networks of the worlds leading brands and critical infrastructure.

We are a dynamic company with a work hard, play hard attitude that offers competitive compensation and benefits and opportunities to learn and work with ground-breaking technology and premier clients. Our team has a wide range of talent and experience and are recognized leaders in the physical and IT security, cyber, and managed services industries.

The Service Technician is responsible for managing all aspects of access control and video products and systems installed at client sites in the Ohio and Indiana region. The Service Technician must be able to independently install, program, troubleshoot and perform maintenance on electronic devices, power supplies and all network components. They will need communicate effectively with the Field Supervisor and present a knowledgeable and engaging image to customers.

The Service Technician must be a self-starter who can make sound decisions that are in the best interest of the project, the customer, and company. In addition, the Service Technician must be able to learn the companys device monitoring/management methodologies. They must have excellent communication skills, both verbal and written, and be able to work closely with subcontractors and customers. This position requires a valid drivers license (company vehicle provided) and passing pre-employment drug and background checks.

Duties and Responsibilities
As a Service Technician, the successful candidate will be hard working, detail-oriented, highly organized and able to work independently to maintain security hardware in the clients and companys best interests.

• Install/Service Access Control and video systems according to engineered drawings.
• Must possess programming skills associated with the companys product line.
• Program, terminate and commission a wide range of Access Control & Video products and platforms.
• Must be willing to travel up to 75% of the time, sometimes on short notice.
• Must be able to identify and resolve issues that would have a negative impact on job productivity.
• Thoroughly complete all necessary paperwork relating to job tickets.
• Maintain a safe, clean working environment at all times.
• Communicate all activity to the job Project Manager or Field Supervisor in a timely manner.
• Must be willing to assist Level I technicians.
• Maintain the condition and cleanliness of any company provided vehicle.
• Maintain a safe driving record and report any incidents or near misses to management immediately.
• Attend any product or safety training that is required.

Requirements

• High School diploma or equivalent.
• Mastery of all Install and Service Technician responsibilities.
• Minimum 3-5 years of field installation/service experience in the security environment.
• Solid understanding of data communication protocols. (RS232, 422, 485, etc.)
• Certifications in Genetec, Software House, AMAG and / or other Access Control platforms a plus.
• Certifications in Genetec, Pelco, American Dynamics, Bosch and / or other Video products a plus.
• Experienced in the installation/service of door hardware such as strikes and magnetic locks.
• Skilled in reading and comprehending engineered drawings.
• Experienced in the marking up, or red lining of drawings post install.
• Proficient in the use of a computer, with MS Word and MS Excel skill sets.
• Strong work ethic and teamwork; can do attitude and desire to provide best service. Strong interpersonal and communicative Skills.
• Ability to work under pressure with minimal supervision; must be a self-starter and quick learner.

Benefits

• Health, dental, and vision coverage
• Life insurance
• 401 (k) w/company match
• Vacation
• Paid Holidays
• Sick Days

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.