Job Role Field Service Engineer
Work Location USA Indianapolis,Indiana (Onsite from Office)
Job Description
Provide 1st and 2nd level manufacturing and warehouse support, troubleshooting and deployment for Carrier IT devices. Manufacturing and warehouse support can encompass assembly, fabrication, materials handling, The types of devices that require daily implementation, support and troubleshooting:
1D and 2D barcode handheld and fixed scanners
Thermal printers
Industrial manufacturing printers
Print and Apply applicators (with the participation facilities maintenance)
Shopfloor computers
Factory Floor TV's (with the participation facilities maintenance)
DigiPort Servers
Timeclocks
Deployment of IOT devices related assembly line operations
Installation of manufacturing-related application on factory floor computers
Preparation, setup and support of annual physical inventory barcode handheld scanners and thermal printers
Preparation, setup and network connectivity support of tablets or laptops for regular hourly employee surveys
Base level troubleshooting of issues related network connected devices
Base level troubleshooting of manufacturing-related applications
Installation of new operational technology to assembly or subassembly lines
Experience with ServiceNow or any other ticketing tool
Work location - Indianapolis, Indiana