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City Wide Facility Solutions, the largest management company in the building maintenance industry, is looking for a Facility Solutions Manager to join their team in Knoxville, Tennessee. As a partner to their clients, City Wide manages janitorial and more than 20 additional maintenance services for commercial facilities. The Facility Solutions Manager will help facilitate the company's mission by ensuring the highest level of service and customer satisfaction is met. This will involve organizing and managing all aspects of the client's facility solutions services and maximizing business results through a comprehensive understanding of the client's business and facility needs.

In this position, the Facility Solutions Manager will be responsible for a variety of administrative, operational, and sales tasks. They will provide leadership to the facility solutions team and work with the clients directly to ensure their needs are being addressed. A successful candidate will have excellent communication and organizational skills, along with highly developed problem-solving abilities.

Responsibilities

• Manage all aspects of the client's facility solutions services
• Provide exceptional customer service and build strong relationships with clients
• Ensure team is providing high-quality services
• Develop and maintain client accounts by establishing and maintaining strong customer relationships
• Track and analyze client accounts, programs and services
• Develop solutions to problems while maintaining client satisfaction
• Use project management skills to organize and prioritize work schedules and activities

Requirements

• Bachelor's degree in business management, facilities management, or related field desired but not required.
• Three or more years of experience in facility management or related industry
• Excellent communication and leadership skills
• Ability to work independently and as part of a team.
• Exceptional problem-solving and analytical skills
• Highly organized and detail-oriented
• Proficient in Microsoft Office and CRM.

Benefits

• Health Care Plan
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Monthly Vehicle Fuel Allowance.