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Facilities Service Representative
Location:
US-MA-Medford
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Hi,
I am Saurabh Kumar in the process of identifying excellent employee for our client's needs. Please review the requirement that I have posted below & let me know if you would like us to present your resume.

Job Title: Facilities Service Representative
Location: Medford Campus, Medford, MA 02155
Duration: 6+ Months

Job Description:
The Operations Control Center is the hub of daily activity for maintenance and support services involving our campus facilities, grounds and supporting services. The OCC Associate provides the first line of support to the Client community for incoming calls regarding building operations emergencies, building system alarms, and a wide range of issues and services involving the interior and exterior university facilities, grounds and properties. The OCC Associate insures that work request are coded in in compliance with Client policy and obtains accurate information on nature of service request and location to prioritize and dispatch work to the field. The OCC Associate will have a pleasant disposition and able to greet visitors and contractors politely and efficiently assisting with processing requests. The OCC Associate ensure that the work request description and location is entered completely and clearly and will apply client work prioritization rules to properly intake and triage work. They will enter work order requests and labor entries into a work control database system. They will provide follow through on a case-by-case basis to be sure that work orders are addressed and processed. They will also perform reconciliation and quality control checks on data.

Mandatory
Solid phone skills. Attention to detail and critical thinking skills are necessary. Ability to multi-task in a busy environment. Associates or Bachelor 's Degree in Facilities Management, or related field or 1-3+ years of relevant experience. Excellent verbal and written communication skills; Ability to express ideas clearly and concisely, both verbally and in writing. Demonstrated computer skills: Windows, Word, Excel, and Database application. Preferable experience using Maximo CMMS. Candidate will work from the Medford Campus.

Should you be interested, please send me a copy of your resume in Word/PDF format along with the following details ASAP.
Full Name:
Current Location:
Work Authorization:
Salary / Rate expectation:

Thanks & Regards
Saurabh Kumar

InfiCare Technologies| 22375 Broderick Drive #225 Dulles VA 20166 |
703.652.4804 Direct | saurabh@infiCareTech.com
Staffing Services since 2001 MBE Certified

*Recipient of Annual si100 Award*
The annual si100 award is given to companies "which display the characteristics of long-term visibility, sustained growth, business focus, profitability and customer and employee value-creation. The esteemed list consists of companies that have made a mark in their area of expertise."

InfiCare Technologies

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