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- Process all online mall and website orders
- Online accounts management and set-up
- Customer relationship management
- Study website and online mall analytics to perform appropriate changes and improvements
- Set the landing pages, product information, checkout options, and all other pertinent website and online mall layout to ensure their visual appeal, accuracy, and ease of use
- Inventory management
- Evaluate fast- and slow-moving products weekly
- Maintain open communication with online platform partners on merch mix and assortment, promo ideas and activities, and special event programs participation
- Ensure the rollout of website and online mall changes
- Inspect and upload customers product reviews
- Build the online presence of our website and online malls
- Handles product listings in all the marketplaces
- Monitor daily sales of the handled stores and help in strategizing to reach company targets.
- Plans and leads the execution of e-commerce campaigns on all platforms.
- Develops and leads the execution of product merchandising display, store decorations, and e-commerce related promotions.
- Leads in initiating collections, bundles, and promotions to generate traffic and increase discoverability of products.
- Gathers and analyzes sales and promotions data.
- Stockists and bazaar management
- Assist in other departments