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Dynamics GP/365 Support Tech Location: US-PA-Bridgeville Jobcode: 0660d4045b853c5955a9d8ed8ad3915f-122020 Email Job
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Dynamics GP/D365 BC Support Technician
Overview:
- A Dynamics GP/D365 BC Support Technician will be expected to provide fast and useful technical assistance for Dynamics GP, D365 Business Central and related solutions.
- An excellent Dynamics Support Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
- The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities
- Provide end user remote support and remediation for automated tickets as assigned
- Coordinate support with third party solution provides as needed
- Assist with Dynamics GP or Dynamics 365 BC implementations and upgrades as requested by consulting team
- Assist with report modifications and data integrations
Reports to
Qualifications
- Demonstrated ability to solve problems and quickly learn new technology
- Responsible, professional, and motivated
- You must have the ability to multi-task and see issues through to resolution
- 1+ years’ experience supporting ERP solutions preferred
- Experience with SQL Database Structures and Reporting a plus
- General Knowledge of Accounting Principles a plus
Education
- Associates degree or higher
Type
Benefits
- PTO
- Medical
- Dental
- Vision
- 401k
Salary
40,000-50,000
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