Description:

• 1-3 years of community management, social media management or content management systems experience


• Strong understanding of digital marketing strategies and tactics


• Experience with online ratings & reviews platforms, such as BazaarVoice, preferred


• Strong writing verbal communication skills


• Strong attention to detail


• Ability to work effectively in a collaborative team environment


• Detail oriented, highly organized and a keen eye for consistency


• Versatile and adaptable to the dynamic nature of digital marketing


• Excellent interpersonal and customer communication skills

Responsibilities:

• Maintain and update website content in a timely and accurate manner


• Track online customer feedback across multiple brands and channels


• Ensure online customer needs are met quickly, accurately & professionally


• Become our CMS subject matter expert and help support other CMS users


• Recommend digital marketing effectiveness and process improvements


• Contribute to digital marketing execution & measurement


• Maintain knowledge of industry best practices and new technologies