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Customer contract Admin Charge back Location: US-NJ-Franklin Lakes Email this job to a friend
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Role: Customer contract Admin Analyst I Location: 1 Becton Drive, Franklin Lakes, NJ, 07417 Duration: 06 months on W2 Description: - Education high school required, college preferred.
- Ms Access and very strong excel. Please show on the resumes the experience with excel.
- This position is responsible for processing distributor chargebacks in an efficient and accurate manner for all US business segments.
- This position is accountable to format, load, reconcile and process chargebacks including the resolution of all non-pricing errors.
- Responsibilities include coordination of end customer account research and maintenance as well as partner cross reference maintenance.
- This position will embrace standard procedures, utilize systems and tools effectively, and practice sound analytical judgment in their processing of chargebacks to optimize US Region results and overall financial risk.
- Accountable for all aspects of the chargeback process including submissions, error resolution, variance reporting, AR reconciliation support, and distributor chargeback settlements
- Collaborate with our distributor partners to support business process continuous improvement activities, conduct root cause analysis, and determine error prevention solutions
- Partner with customer data management, contracting, membership, and other BD teams to responsively address distributor chargeback related issues and claim processing errors
- Exercise appropriate controls to minimize disputed chargeback financial exposure and rebate reserves across all businesses
- Efficiently research, match and maintain customer master data with regards to timely dispute resolution and Distributor Partner Cross Referencing and the creation and management of Non-Transactional accounts
- Consistently practice policies, procedures, and processes to harmonize all aspects of distributor operations, with appropriate flexibility to meet customer/market needs and dynamics
- Maintain chargeback related training material and updated desktop procedures in order ensure standard team practices that adhere to best practice efficiency and accuracy
- Document any identified gaps in chargeback procedures and work with the team leaders and managers to find resolution
- Provide reporting for your assigned distributors and tasks to keep leaders informed
Intellectt INC
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