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Customer Support and Content Manager Hours per Week IC DS Location: US-LA-New Orleans Email this job to a friend
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We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant(link removed)> Key Responsibilities - Customer Support
- Handle and manage customer support emails, ensuring timely and satisfactory resolution (typically 0-3 emails per day).
- Email Management
- Format and send out weekly reminder emails to our subscribers.
- Develop and send a weekly newsletter, with a special feature highlighting our clients.
- Content Management
- Organize, manage, and assist with blog posts to ensure consistency and quality.
- Create and oversee an editorial calendar for our social media platforms.
- Draft show notes for our podcast and ensure proper upload to Spotify.
- Curate and manage daily social media posts aligned with our brand and content strategy.
- Miscellaneous Duties
- Perform various tasks as required, ensuring the smooth operation of our platforms and customer experience.
Platforms - Spotify for Podcasters
- Google Workspace
- Kartra
- Canva
- Vimeo
- Click Funnels
Requirements - Essential: Proven experience in digital marketing and social media management.
- Bonus: A passion or interest in mystic lifestyles (tarot reading, reiki healing, mediums, psychics, etc.).
- Innately organized with an intuitive approach to tasks.
- Open-minded and accepting of diverse spiritual practices and beliefs.
- Outstanding written and verbal communication skills.
- Must be creative, tech-savvy, and detail-oriented.
- Ability to multitask and adapt in a dynamic environment.
- Availability for a minimum of 10-15 hours per week, with potential for increased availability.
- Ability to work during regular office hours (8am-5pm) in Eastern or Central Time Zone.
Benefits There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.
Mom to Virtual Assistant
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