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Join the clean energy revolution with SolarConnect! As the leading force in the solar industry, we have successfully aided over 100,000 homeowners and businesses in their transition to sustainable energy, contributing to a brighter, cleaner future for all. With a rich history spanning back to 1971, our expertise in solar energy is unrivaled. Now, we're looking for a talented Customer Support Agent to join our team and continue to provide exceptional service to our growing customer base.

Why Join Us?

At SolarConnect, we believe in the continuous learning and growth of our employees. We provide on-demand training to ensure you have the knowledge and skills to excel in your role. Plus, we offer ongoing training to keep you up to speed with the latest industry trends. As a rapidly expanding company, there are ample opportunities for career growth and development. Plus, we've fostered an inclusive, fun work environment where everyone's contributions are valued and recognized.

Ready to be part of the change? Apply now and power your career with SolarConnect!

Requirements

• Provide top-notch customer service via phone, email, and chat, ensuring all customer inquiries are handled swiftly and effectively
• Maintain a high level of proficiency with our products and services to provide accurate and helpful information to our customers
• Collaborate with our team to identify and implement best practices for customer support

Skills & Qualifications:

• Strong computer skills: You'll need to be comfortable with using various software applications and have the ability to quickly learn new ones
• Excellent telephone communication skills: A pleasant and clear phone voice is a must. You'll be the first point of contact for our customers, so a friendly, professional demeanor is important
• Native-level English fluency: You should be able to effortlessly converse in English and convey information clearly and accurately

Benefits

• Great earning potential
• Opportunity to join a growing company from start
• Help people save money on the their bills
• Fantastic company culture