30 hours/week

Customer Service Representative I needs 6 months call center experience

Customer Service Representative I requires:

• Call center


• Flexible schedule


• Customer service

Customer Service Representative I duties:

• Ability to receive and make calls to customers


• Make all calls.


• Maintain 25 calls an hour.


• Knowledge of specialized based programs and specific SOP pertaining to pilot/projects.


•  Follow Special Operations policy and procedures required per specified SOP.


• Accurately and quickly utilize computer-based systems as necessary.


• Participates & succeeds in job-related training sessions and seminars as required.


• Attend required staff meetings.


• Exhibits conduct in accordance with all expectations of all policies and procedures pertaining to employment.


• Maintains prompt and regular attendance.


• Subject to mandatory overtime and/or holiday scheduling as business dictates.


• Performs additional related work as required based upon business needs including but not limited to: Administration work, Project/Pilot work etc.