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Customer Relations Manager Location: IN-Gurgaon Email this job to a friend
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Roles & Responsibilities:- - Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews.
- Knowing your competition and strategizing accordingly.
Desired Candidate Profile:-- A bachelors degree in administration or a related field.
- A minimum of 3-4 years experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Om Sai Global HR Service
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