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Customer Care
Location:
US-NY-New York
Jobcode:
58a6651010b2719029cc5f18f4d19bd9-122020
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Are you dedicated to providing exceptional customer service and driven to get results? Join Carson Tim front line support team today as a

We believe that great customer experiences are powered by people who love what they do and were they work. Our culture is one that invests in the growth and development of our human capital – you.

Starting wage is





Prior customer service experience

Prefers working in virtual self-management/self- motivated environment

Excellent verbal and listening skills

Professional and articulate voice

Home office that is noise & distraction free





High school diploma or GED

Flexibility to work all shifts as required (including evenings, weekends, or holidays)

6 months of previous customer service experience

Technical aptitude to pass our readiness assessment

Willing to submit and pass a pre-employment background investigation and drug screen

Call center experience is welcomed but not required







Patience and exceptional listening skills

Ability to identify, understand and upsell new products and solutions based on customer needs

Dedication to troubleshooting problems and finding a resolution

Confidence in multitasking

“Challenge accepted” attitude

A want to put the customer first







Must be able to provide a distraction free environment

High Speed Internet Service

Required that employees work in a distraction free workplace and is ergonomically set to meet the company standards



Communication method(s) used:

Email

IM chat

Phone



Schedule:

Monday to Friday

Weekends required

Day shift

Night shift



Job Type: Part-time

Salary: $30.00 /hour

Education:

High school or equivalent (Required)

Work Location:

Fully Remote



 


Magnova Consultant

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