Title: Credit Risk Manager

Reports To: SVP, Credit Cards

Location: Atlanta, GA



Overview:



This is a newly-created role due to growth in the unsecured Mastercard program. The Credit Risk Manager will join the experienced team that reports to the SVP Credit Cards. S/he will focus on designing, executing and analyzing new campaigns, targeting new and existing customer segments, and driving growth to the next level. Ideal candidates will have the experience and ability to make strategic recommendations based on solid analytical findings.



Responsibilities:

Acquisition of new customers and customer segments:

I. Direct Mail

•  Bureau Management: Includes transfer/receive files, read them into the system, use risk models


• for scoring, and mine the data for new segments of consumers.


•  Develop/Enhance Risk Segmentation: Analyze past campaigns, segment or mine data to reduce loss rates, or to expand into new areas of the market.


•  Detailed price/line analysis.


•  Returns in total and at the margin.

 This role will leverage a new promo database to develop new strategies based on:

•  Times mailed.


•  Offer mix – brand, product and pricing.


•  Prepare insights into competitive landscape.


•  Identify new markets.


•  Research and Propose future test markets.

II. Digital Channel

In Q4 ’19 our client will begin testing into the Digital Channel. This channel has a number of subchannels, and presents not only new growth opportunities, but new risk that needs to be managed.

•  Establish channel launch strategy.


•  Fraud risk tools recommendation and testing strategy.


•  Recommend price and line strategy; sourcing strategy; and offer and mix strategy.

III. Expand Second Account Program

• Our Client has initiated campaigns to cross-sell a Mastercard into the Retail Credit Segment.


• In addition, the company offers a second general purpose card to bestcustomers.

The Credit Risk Manager will:

•  Recommend and analyze opportunities for criteria expansion.


•  Develop risk segmentation.


•  Detailed price/line analysis.


•  Returns in total and at the margin.


•  Recommend a longer-term strategy on:


•  Times mailed/offer rotation.


•  Move to a line increase strategy.

Leadership Competencies:

•  Ability to work in an entrepreneurial environment where things move quickly, under tight deadlines.


•  Ability to interact successfully with business partners in marketing, operations, and technology.


•  Ability to work effectively in a cross-functional organization.


•  Excellent verbal and written communication skills.

Business and Technical Requirements:

•  Minimum 5 years’ experience, ideally in consumer credit. Experience with subprime/near prime


• customers a plus.


•  BA/BS degree in Finance, Accounting or Statistics preferred. Master’s degree a plus.


•  Strong analytical skills with ability to demonstrate experience leveraging data/analyses to make recommendations to management to change an existing strategy/process such as risk criteria, new marketing strategy, pricing decisions, optimal credit lines.


•  Familiarity with both credit bureau and alternative data sources is preferred.


•  Data access skills such as SAS and SQL.


•  Solid presentation skills, with the ability to tell the story behind the data.


•  Team player; experience working with multiple teams.


•  Enthusiastic, energetic individual with intellectual curiosity and the desire to learn and grow.