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Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few.

Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:

Value intellectual curiosity and innovative teaching
Welcome difference and model respectful interaction with others
Recognize and honor the important role that diversity brings to an educational community
Are committed to educating a racially and socioeconomically diverse student population
Are committed to teaching in a community college setting
Care deeply about student success
Intentionally support and promote efforts related to equity, diversity, and inclusion
Honor TCCs mission promoting equitable access to educational opportunities
Reflect the diversity of our community

Position Overview
This position is responsible for oversight and coordination of the Course-Based Learning Assistance (CLA) program, which includes Supplemental Instruction (SI), Structured Learning Assistance (SLA), Embedded Tutoring, Dedicated Tutoring (DT), and any other academic support programs and services that target traditionally difficult and/or gateway courses. Dedicated Tutoring focuses on pre-college and co-curricular courses to provide academic support for cooperative learning sessions, such as peer workshopping, as well as drop-in support. Embedded tutoring is provided for courses with students who need extra support in the first three to four weeks of the quarter to gain confidence with technologies, such as required course software, Canvas, and word processing. This position will also oversee the development and implementation of TCCs Academic Coaching Program. The goal of TCCs Academic Coaching Program is to engage a diverse population of students across different learning styles, to help students become self-regulated learners and develop effective reading and learning strategies. Coaching is also designed to help students identify strengths and weaknesses, while providing appropriate activities that foster and even optimize meaningful learning. The Academic Coaching program will work to enhance student academic skills by engaging students in one-on-one consultations, embedded support, workshops, and other educationally purposeful activities. This position reports to the Director of the Writing and Tutoring Center and works in conjunction with the Program Director of the Math Advising Resource Center.
Essential Functions
Coordinate the Course-Based Learning Assistance program, Academic Coaching, and Dedicated Tutoring; this includes supervision of program specialists (and/or assistants) who coordinate day-to-day operations; supervision of tutors and other staff; ensuring alignment with specified program goals and operating requirements.
Maintain program accreditation;
Promote the benefits of CLA and Academic Coaching to instructors and students;
Recruit, hire, train, supervise and evaluate CLA Leaders and Academic Coaches;
Coordinate CLA sessions and services - locate rooms, and update schedules;
Conduct weekly meetings with CLA Leaders and follow up with CLA faculty on a consistent basis;
Maintain student tracking system;
Develop an evaluation plan and evaluate CLA programs;
Coordinate and conduct training, observe and evaluate staff and provide feedback;
Create and maintain a web and portal sites;
Create, maintain and revise forms and documents;
Supervise program services that engage students in one-on-one and group consultations both in-person and virtually on various aspects of the Academic Coaching Program: time management, goal setting, exam preparation, and overcoming academic anxiety;
Develop and deliver workshops on study skills, critical reading, and other academic skills influencing student performance (e.g., motivation, self-efficacy); serve as a campus resource on these topics and student development theories;
Strategically work to develop video content with an emphasis on enhancing the diverse learning needs of TCC students (workshop video library, YouTube, Instagram, TicTok, etc.);
Evaluate and assess the effectiveness of CLA and Academic Coaching programs and provide reports based on analytics regarding student interactions, including attendance, academic progress, interventions, etc.;
Refer students to appropriate academic personnel and support resources;
Serve on college committees, and participate in professional development activities
Perform other duties as assigned.