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About Camelot Illinois

Camelot Illinois operates the Illinois Lottery, a modern enterprise that truly benefits the people of Illinois. We place consumers and social responsibility at our core, providing funding for schools, capital projects, and special causes. We are a progressive organization that is reinforcing the lotterys rightful position as a force for good alongside the State of Illinois.

About the Team:

Our Corporate Affairs team liaises closely with the community, media, and the government ensuring our commitment to responsible gaming and the State of Illinois is seen in all aspects of our daily activities.

Position Overview:

The Corporate Social Responsibility (CSR) Specialist will support the VP of Corporate Affairs and the Corporate Affairs Manager to deliver Camelots corporate social responsibility program. This will include:

• Supporting the maintenance and strengthening of the Illinois Lotterys responsible gaming program
• Supporting the development of a corporate social responsibility program for Camelot in line with head office requirements

Responsibilities:

Responsible Gaming

• Support the maintenance of the Illinois Lotterys RG program consistent with industry standards and best practices, including World Lottery Association (WLA) Level 4 Responsible Gaming Framework certification.
• Act as a liaison between the commercial, operations, corporate affairs, and regulation teams on RG matters.
• Support the implementation of RG-related activities, standards, and controls to ensure continuous improvement and measurement across all areas of the RG program.
• Provide training on RG policies, programs, and procedures, as needed.
• Provide advice and guidance for resolving RG inquiries and complaints.
• Assist in overseeing Camelots commitments to RG

Corporate Social Responsibility

• Help the Corp Affairs team to develop and maintain a CSR program consistent with industry standards and best practices.
• Help guide the business on CSR best practices consistent with relevant laws, regulations, policies, certification standards, and head office guidance.
• Assist in the development and maintenance of required policies to support the CSR program.
• Promote CSR programs across the business and with external stakeholders, as relevant.

Relationship management

• Build and promote strong working relationships across all areas of the business to advance the RG and CSR programs.
• Work in partnership with key internal departments to develop and implement communications plans.
• Build and promote relationships with external stakeholders (including the Department of Health and Human Services, treatment providers, problem gambling organizations, etc.) to support the continued development of the Lotterys RG program.
• Work closely with the Player Contact Center to drive RG programs and policies.

Miscellaneous

• Provide advice and guidance for resolving outstanding complaints related to the Americans with Disabilities Act.
• Support preparation of information for key updates to external stakeholders including quarterly Lottery Control Board meetings, quarterly private management agreement reports, and monthly Governance meetings.
• Assist with other projects and initiatives, as assigned.

Requirements

Required:

• Bachelors degree or equivalent work experience.
• 2-3 years of corporate affairs/social responsibility experience.
• Excellent oral and written communication skills.
• Excellent time management and organizational skills.
• Ability to interpret laws, rules, regulations, and policies relative to the work.

Preferred:

• Knowledge of the gaming industry.
• Knowledge of broad corporate social responsibility agendas, issues, and best practices.
• Experience working within highly regulated environments.
• Proficiency with Microsoft Office and/or Google Suite.

Benefits

Working For Camelot Illinois

We are a transformative lottery company with world-class people, technology, and operations that are committed to powering possibilitiesfor our employees, our partners, and our consumers. With grit and determination, we believe in doing not just the easy thing but the right thing. The Camelot values of Do good, Be accountable, Stay connected, Keep improving, and Spark enthusiasm are embedded in the design of our organization and our plans for Illinois.

• Do Good: We care about our communities, our stakeholders, and each other. We act with integrity & honesty, as a positive force for Illinois.
• Be Accountable: We drive results. And we continually strive to get those results more efficiently and effectively.
• Stay Connected: Being open, honest, and collaborative is what makes us, us. This is embodied in our messaging and communications and in how we treat each other.
• Keep Improving: Were hungry to be better. We innovate and evolve our business, our teams, and ourselves, always with an eye on professional and personal growth.
• Spark Enthusiasm: We incorporate energy and laughter into every aspect of our work to create positive and entertaining experiences.

Moreover, we pledge to have the highest standards of respect, diversity, and inclusion at our company and support and encourage our partners to do the same.

Camelot Illinois is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.