Communications Assistant

Our company is seeking a Communications Assistant to help ensure clear communication of our company’s message across all channels. In this role, a successful candidate should be a great communicator with strong organizational abilities.



Responsibilities

• Create an authentic, engaging, and genuine experience for potential and current clients.


• Greet guests warmly, provide guidance and general information and how we are transforming the market.


• Know all aspects of company offers, including all daily activities, services, and events.


• Assist in marketing organization and planning, customer appreciation, and industry outreach events.


• Monitor and evaluate service and satisfaction trends, evaluate and address problems, and make improvements accordingly.


• Track projects and campaign exposure.


• Facilitate effective internal communications.


• Provide excellent customer service to every customer.


• Handle confidential customer information appropriately and treat it sensitively.


• Preserve customer data for both current and new customers.


• Be polite, comprehensive, and efficient when handling requests and complaints.


• Demonstrate timely monitoring and follow-up of customer requests and commitments.

• Positive attitude and enthusiasm for being part of a great team!


• Sociable and outgoing; willing to wear multiple hats and work on all kinds of projects.


• Winning mentality and a team player.


• 1 or more years of professional experience.


• Creative and able to think outside the box.


• Keep an energetic and fun attitude at all times.


• Highly organized and detail-oriented.


• Excellent interpersonal skills, always looking for new ways to add value to the customer.


• Team player who can take direction and show initiative as appropriate.


• Results-oriented, with the ability to manage multiple projects simultaneously and expeditiously.