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Business Analyst

• Are you an experienced Business Analyst looking for a new challenge?
• Do you value care management and quality improvement?
• Are you motivated, energetic, and excited to become part of the Kepro team?

If so, you might be our next new team member!

Who we need:

The Business Analyst will be working in collaboration with Kepro (or BFCC) business units, analyze process and workflow requirements; design and document automation recommendations that will improve operational efficiency and effectiveness. Function as the ITS liaison in the development of new business processes and business process improvement projects.

Why us?

Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.

People Focused. Mission Driven.

Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.

We do this through our people.

At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.

Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

What youll do:

• Work directly with appropriate business and ITS personnel to identify and maximize opportunities to use information technology to improve services, processes and products.
• Review, analyze, and create detailed documentation of business requirements and system(s) functionality - including workflows, program functions, and recommendations to develop or modify systems and/or applications.
• Manage projects as required; develop detailed project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts. This includes documenting, prioritizing and tracking requests (changes, enhancements, etc.).
• Participate in the development and implementation of ITS Quality Assurance (QA) best practices and procedures.
• Proactively assist with the identification of training and development requirements of the business units. Presents findings, and works with business unit leaders and Education and Development Manager to design and implement training and development initiatives that will continuously upgrade the skills and capabilities of personnel.

What youll need:

Required Qualifications

• BA degree business or related field preferred. Equivalent work experience considered.

Knowledge, Skills, Abilities

• Advanced skills in Microsoft Office applications, specifically Word, Excel and Outlook.
• Working knowledge of MS Project
• Ability to test software and document new and existing processes.
• Advanced problem solving skills.
• Proven project management and leadership skills, including the ability to gather clear business requirements.
• Proven ability to develop, document and maintain operational policies and procedures, including the design and documentation of detailed process flows, and the development of operational performance and quality metric standards and reports.
• Demonstrated interpersonal skill for effective verbal communication to explain technical concepts to non-technical internal/external customers.
• Excellent verbal and written communication skills
• Ability to maintain a positive attitude and contribute both as an individual and a team member to achieve the goals of the department.

Experience

• Three to five years of business process analysis, business process design, and project management experience.

Thank You!

We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Kepro Talent Acquisition Team

Mental and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.

EOE AA M/F/Vet/Disability

Kepro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.