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Job Description
Are you interested in using Data to improve the customer experience at Amazon We are looking for a Business Analyst to support the Prime Videos Customer and Marketing Analytics team. In this role you will influence systems and frameworks leveraged by end customers and multiple cross-functional teams. You will apply both business and process acumen in a fast-paced, ambiguous and innovative environment. Our ideal teammate is curious, has an eye for details and always insists on the highest standards. He/she has deep knowledge in data analysis and is able to wrangle the expected data from any data source.
Key job responsibilities
Data Ingestion, Data Transformation, Data Comparison, Data Validation and Data Monitoring of multiple data sources from multiple different systems
Create and Manage ETL jobs, resolve any issues arising during the execution of the jobs
Extract data from multiple systems using SQL queries and ETL jobs based on support ticket requests
Monitor health of Data sources and ETL Pipeline Infrastructure with the help of dashboards
Monitoring & Resolution of Trouble Tickets within defined SLA s.
Diving deep into large data sets to identify patterns, gap areas using SQL, excel and other data manipulation languages
We are open to hiring candidates to work out of one of the following locations:
Chennai, TN, IND, - 2+ years of complex Excel VBA macros writing experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages - Experience in Online Advertising/Marketing/Sales/Digital Media
- Experience scripting for automation (e.g., Python, Perl, Ruby)
- Bachelor's degree in computer science, engineering, mathematics or equivalent
- 2+ years relevant experience in business analyst, data analyst, or statistical analyst role. Experience visualizing data with business intelligence tools like Power BI, Tableau.
- Strong data-collection and analysis skills; strong ability using Excel for data analysis and modeling.
- Good communication and writing. Effectively communicates with both business and technical teams.
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Business Analyst I, Prime Video - CMA
Amazon
