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Business Analysis Agile Way of Working
Location:
US-CA-San Jose
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Experience in agile development cycle, running multiple sprints and leading team to test & deliver business initiatives A solid understanding of the agile principles and behaviors, and the ability to identify/execute opportunities for improvement. Proven skills in communication (oral, written, presentation), analysis, problem-solving, and short-term and long-term planning. 5+ years of experience in business systems analysis, business operations, or business solutions architecture focused on the Salesforce or Microsoft Dynamics stack, within a SaaS or IaaS company. Hands-on experience with CRM and Customer Success tools. Familiarity with Gainsight highly preferred. Solid process and analytical skills tied with creative thinking and sharp decision-making abilities. Strong expertise in business process management, technology architecture point-of-views, tool evaluation, roadmap definition & business partnership Ability to communicate effectively and interact with cross-functional teams Evangelize and test new ideas with stakeholders; drive implementation to completion with key success metrics and business impact read out. Strong customer empathy, product ownership, bias for action and sense of urgency. Strong verbal and written communication skills including the ability to effectively collaborate with a diverse group of people Self-starting, ability to work with minimal direct supervisions; takes ownership

Sysmind LLC

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