Primary Function of Position:

The Human Factors Study Coordinator assists with the coordination of user experience labs, user visits, and team events, while ensuring compliance to company standards and the highest customer experience for those participating in our studies. User experience labs and events are highly innovative and dynamic, and the study coordinator is vital to its operation. The study coordinator generates and processes study paperwork, works closely with cross functional teams to ensure timely payment to participants, maintains compliance, coordinates travel and catering, schedules logistics, and tracks all participants, programsand events. When needed, the study coordinator develops and builds upon processes and best practices to build efficiency and effectiveness of the coordination effort. They will provide oversight and assistance across all HF projects to assure that project activities and documentation meet company defined standards. Beyond studies, they coordinate the case observation program at local hospitals, and they will flex in to support lab coordination and future event planning when needed. The study coordinator must have experience working as part of a team and work well with others. She/he must be able to work autonomously and be proactive and resourceful, with a strong work ethic. The study coordinator will have a passion and inclination for organization and structure while maintaining the flexibility required for studies and users. The Human Factors Study Coordinator facilitates the success of the Human Factors and User Research team.

Roles & Responsibilities:

Coordinates and processes paperwork required for studies and payments (including compliance)
Coordinates participant and team travel, accounts payable documentation, and catering
Provide logistics support for HF studies and onsite events
Tracks all participants, programs and events
Keeps team informed of project and study status
Supports coordination activities for hospital case observations
Supports lab coordination
Manage day-to-day relationships
When required, work with vendors for ordering and tracking
Manage smaller scope projects
Keep the organization's vision and values at the forefront of decision making and actions
Perform other duties as assigned or warranted to support the company's overall strategy and goals

Skills, Experience, Education, & Training:

Proven administrative and organizational skills
BS or BA preferred.
3-5 years' experience in administrative, project coordinator, or comparable role
Must be able to lift 30 lbs
Experience in medical device, or similar regulated industry, a significant plus
Ability to interface with customers in a highly professional manner
Ability to work with and across various groups and levels of management within the organization, including other engineering groups, marketing, clinical engineering, and regulatory. Excellent collaboration skills.
Impeccable written and verbal communication skills
Detail-oriented and can adhere to deadlines
Constantly strive to find opportunities to improve processes
Thrive in a dynamic, fast-paced, high-energy environment
Desire to have an impact and feel passionate about the work that you do
Constantly looking to learn more
Never sedentary or indifferent
Looking to join a small but collaborative team