Quality Assurance/ Food Safety Manager

This position is directly responsible for the day-to-day coordination and management of the company’s Quality, Food Safety, and Product Regulatory needs and initiatives.  They will lead all quality control and assurance systems that promotes customer satisfaction, foods safety and positively impacts the quality culture at Satin Fine Foods. 

Job responsibilities:

• Ensures compliance of SOP’s, GMPs, Regulatory requirements and Company expectations


• Responsible for all aspects of Quality Assurance Department as it relates to plant operations.  Provides leadership and professional development of direct reports, promoting open discussion and collaborative teamwork.


• Manages and directs staff responsible for product batch testing and other quality control testing of plant products.


• Leads and/or participates in quality audits of the plant.


• Develops, maintains, and reports required operational information to management.  Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant. 


• Initiate investigations of all specification results and process deviations.


• Ensures that all GMP and Safety standards are in Compliance.


• Handles customer feedback as it relates to quality issues, maintaining necessary records regarding resolutions.  Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues.


• Keeps abreast of latest manufacturing technologies, systems, and quality practices.  Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards.


• Responds to urgent and emerging food safety and health issues; executing food safety and health strategic plan and initiative tasks.


• Oversee the hold and release of products.


• Schedule and oversee corrective action system.  Perform follow-up and support to appropriate teams to ensure adequate corrective actions are documented, implemented, and measured for effectiveness.

Desired skills and experience:

• 3-5 years food production/ food manufacturing experience


• Experience managing and implementing QA, Food Safety or Product Regulatory initiatives


• Well versed in the areas of GMP, HACCP, FDA, and USDA requirements


• Excellent interpersonal and communications skills


• FSSC 22000 exposure desired.